CVS 5525 Parkside Drive, Mason, OH 45040

"Pharmacy closes for breaks with no notice. The workers will stare at you while you wait, and laugh, but they won’t help you."

"The pharmacy is the absolute worst. There’s always a huge line not enough workers, and the service is extremely slow. Would avoid the pharmacy at all cost"

"They never have enough staff. The drive through isn’t ever open because of the lack of staff and it takes over an hour to pick up a prescription! Caremark owns CVS and requires that we use their pharmacy. Worst pharmacy and worst insurance! This is a monopoly! I didn’t think that was legal! Maineville is the worst location! I would give them a negative 5 if I could!"

"This is the fifth time in a row have come to this location and they have not been open when it says they are open on either Google or now even on their own hours log. This is ridiculous You're a business either update your hours or find people who can actually work the required hours for your business to be open. I understand unforeseen circumstances happen but as consistently as it has been the past few months I doubt it."

"This is an update(May 24, 2023) from my prior review: My wife said they are getting better so I checked it out myself. I was greeted with a friendly “Good morning!” at the drive through by Kelsey. Got my prescription within 5 minutes. Kelsey was friendly and knowledgeable and proactive with my prescription. Super! Then I went inside to pick up an over the counter medicine. I was greeted with a friendly greeting as I entered the store. As I was reading the label on a medicine box, an associate asked if she would help me in anyway. This is great improvement from my previous experience from 5 months ago. Pay these people more!!! Below is my review back in January 2023: Half an hour to pick up one called ahead prescription. They are super unorganized. They had two techs and a pharmacist working behind the counter. One worker looked through 8 baskets of medicine before finding the correct one. Same experience with their drive through. I will be switching to Walgreens after this."