Kroger

"I don't usually shop this location but when I asked for help in locating an item, they were very helpful. And i used self-check out and found the employee very professional & helpful. I do have to say that I'm spoiled by the wider aisles at other locations."

"Stopped at the Kings Mill location after my dentist appointment today to pick up a few miscellaneous items. Everything that I needed was in stock, as well as a few things I didn't need ... lol. Employees were nice and helpful and what was even better the store didn't seem to be overly busy which made shopping more enjoyable. I'll go back to this location Asian in the future when I'm in the neighborhood."

"This Kroger tries, and I’ve found the staff to be very friendly. I usually have a good experience with the produce. They aren’t the fanciest Kroger but do meet 90% of my needs and are conveniently located for me. But, they have updated self checkout and now you can’t shut off the volume, only decrease it. Used to be able to turn it off entirely. Very annoying. Further, they require ID checks for NA beer? Seems pretty stupid. I mean, really? REALLY? And, now there are cameras all over the self checkout area. I don’t know if they have a theft problem or not but it just feels completely impersonal and depressing, like we are descending further into insanity, not rising above or out of it."

"I recently had my vaccinations at this location:5210 State Route 741, Mason, OH & met two of the kindest Pharmacist & Pharmacy Technician: Corey and Dennis. Thank you both for your kindness and efficient service. Dennis, thanks for your attention to detail: corrected my misspelled name w/c I remembered calling that to the attention of the young lady Pharmacy tech. from Kroger pharmacy, Yankee Rd. Liberty Twp. but was totally ignored."

"Took my disabled mother there yesterday. 5 handicap wheelchairs and not a single one worked. I went to management who was busy bagging groceries. He sent a lady out to check on them. She plugged one in and told me she told management last week none were working.then said "we are busy what do you want me to do". I pushed my mother in her regular wheelchair while she pushed a cart. This was her first grocery outing in 2 years. Upon leaving her foot was caught under the grocery cart causing a bruise on top of her foot. While she was screaming in pain not a single employee checked on her. A gentlemen (another customer) coming into the store helped us to the car. Multiple employees saw me having a rough time pushing my mother while she pushed a cart in front of her but no help was offered just stares.Very disappointed in the lack of customer service."