CVS Pharmacy 6279 East State Boulevard, Fort Wayne, IN 46815

"I was on hold for 45 mins at this state location before I called and waited for another 45 at the Target location AS WELL!!! The Target location literally asked “can I place you on hold?” then hung up the phone before I could a answer AFTER I had already been on hold for 20 mins! Another 25-30 mins later after calling back, someone finally answers all chipper “How may I help you?” Then click; AGAIN, hung up on me! In addition, your staff has also messed up and filled my prescription with the WRONG brand (in spite of the multiple times I’ve been told that they put a note on my account to ensure it doesn’t happen again) 5 times in the last 6 months!!! So they got it correct, 1 out of 6 opportunities to do so. If I could switch back to Walgreens, I wouldn’t be having these issues!! But NO, CVS is all my insurance will cover. This company couldn’t do their jobs right if their lives depended on it! And because of them, I have even lost a job after having an Anxiety Attack at work after they AGAIN failed to refill my Anxiety medication correctly!!! I am in the medical field myself and am telling the CVS’s in Fort Wayne, someone needs to get you all pulled together before you end up with a lawsuit or WORSE, injuring or killing someone by incorrectly filling your orders!!!"

"Very kind manager but otherwise a consistently unhelpful pharmacy department."

"Cvs in general is overpriced on many things but the customer service at this one is really good and makes up for it. I really come here most for the pharmacy. I very rarely have to wait in a long line like at Walgreens. The only thing I don't like is they don't have long pharmacy hours."