KFC

"Good ol' KFC. Always has good food & good coupons to get family meal deals. But why do the honey packets now say honey "sauce"?"

"On January 31,2024 I went thru the KFC on 2407 E Main Street in Springfield, Ohio 45503. My order of chicken strips along with other items I ordered were going to have a 5 minute wait time so, I pulled into the area as directed to wait for my order. After 25 minutes I call into the restaurant to ask about the status of my order and the manager giggling like it was funny asked " which order was mine, and as I named the items she tells me that " she will have it ready in minutes?" I waited out as I was a 30 minute drive from home and still had a family to provide a dinner for. When the person that took my order appeared at my car window his explanation was that "the order got handed to someone and they just didn't do anything? " Once home a (30 minute drive) I find the order is not as I ordered it and lacked even the basic care. The mashed potato bowl did not even reach the half of the bowl with 4 very salty small pieces of chicken, and I had requested extra of the ingredients. The chicken in the chicken strips meals maybe measured 2 1/2" in length. I ordered two chicken littles less the pickles but, I got pickles. My bill was $35, and some change I rounded up on my bill spending $36.00 to help a needy organization? I called the store spoke again with the manager (would not give me her name) and I explained my dissatisfaction with the food and the service explained that they spent roughly 30+ to mess up my order. Why should or would anyone have to go through this? She offered to remake the order, and I explained that I am at least a 30 minute drive, and I could not afford to use fuel so that they could correct their mistake. ;I felt with the 2nd issue it merited reimbursement. Even if I could afford the gas and had the time why would or should I? I waited and waited for that order because, no one working there found it important enough to do their job or to do their work correctly. I've called the corporate office for KFC 3 times, and each time I've connected to call center in another country. Each have secured me that management would be in touch. I just want my money back because, those working have lied, cheated and disrespected as a consumer with human decency! Don't eat there because, God only knows how they're handling the food!. I can honestly say that "this was/is the worst dining experience of my life. The corporate office does not care how that location is doing their business. Will my donation even go to the people it is intended to?"

"I took my granddaughter after I picked her up from school, the meat was pretty dry. I don't know if it was over cooked or had just been sitting to long. Was disappointed!"

"Gross! Pay attention while they're making your food. They never wear gloves and touch food with ungloved hands every time. They've been written up multiple times for this and nothing has changed. They will argue with you about it if you bring it up. I don't know about anyone else, but I don't trust where any random person's hands have been in this town without washing. Let alone making hundreds of people's food like that."

"Ordered the chicken tenders to go to get a quick lunch while running errands. The staff was helpful with ordering and friendly. I got the coleslaw and Mac and cheese as sides. The tenders tasted a little old a tough on the ends on two tenders the third was good. The Mac and cheese was better than expected with a good cheese flavor a no mushy noodles. The slaw was pretty good as well. I reheated the biscuit later with butter and jam and it tasted better than expected as well. If the first tenders were better they would have earned more stars."