The Home Depot 1200 East Ash Street, Piqua, OH 45356

"Want to be hung up on the phone by Customer service? If so this might be the place for you. I received an item with no instructions. I called to see if they could locate the instructions for me. I was told item was ordered online, so I need to contact the website. I asked if I could get the Home Depot Corporate number. She said they don’t have it. I honestly thought she was joking. I said are you kidding me and…… click."

"Took my girls today to build gingerbread houses and it was our first time. The greeter was super friendly gave my girls some freshly popped popcorn that they loved. Then the girls and I walked around not sure where to go. I asked another associate, Bob P. I believe is what his apron said where to go. He was a great guide and got us all signed in and then even showed us some other projects from the past. My girls had a great time and every was just so nice that we will be back for the next project"

"Since we built our house in 2000, we have made most large purchases (carpet, appliances, cabinets, countertops, sinks) through this Home Depot. I am always impressed by their customer service and how they handle any difficulties with deliveries or installation or wrong products sent by a third party. Recently we bought a frig, and the first person who delivered refused to take the frig down one flight of stairs and just drove away without even bringing the frig inside..he was contracted by Home Depot to deliver and do up to 2 flights of stairs. When I contacted Home Depot, both at the local Piqua store and through a delivery text chat, the manager and associate were very helpful and got a different delivery outfit to deliver within the week. The original delivery guy lied and said our bannister was in the way, but Home Depot believed our measurements and what we said. The next delivery was smooth and easy, no bannister removal needed! Home Depot really listens to it's customers and has positively resolved every issue we have had (just 3) in more than 20 years. Excellent customer service! So rare in big companies these days! Thank you to all the hard working employees who really care about helping their customers and thank you to a company that supports these high standards in customer service and integrity!"

"I went and got some interior paint on a busy Saturday and the paint associates were very friendly, fast & helpful at this store! Was in and out within 15 minutes including buying the extras and checking out."

"This was my first time really dealing with the home Depot in many years. I have to say the ladies at the checkouts and customer service we're very friendly and helpful. If I had any complaints it would be that they're railing systems ought to have the parts packages listed on the kit that you need to purchase. We bought railing kits and it called for three different types of parts packets but it didn't tell you that on any of the kits. After three trips to home Depot we finally found the proper kits and finish the job."