Kroger Marketplace

"Every other time I schedule a pick up, they call at the last minute to push it back for hours or to the next day “because they don’t have enough people to fill these orders.” Would be nice if they would stop accepting orders they can’t fill or at least let someone know more than an hour before the scheduled pick up time."

"Some of the cashier's are racists and only help a certain demographic. I did email customer support but was ignored. They simply need for customer service training"

"Awful and getting worse. There are lines no matter time of day or number of customers. I've had a lane shut down while I was standing in line waiting. The place is dirty and there are so many items missing that were there last week. I've given up even going in. They either won't have what I want or there will be a massive line waiting at the check out. With as many self-scan stations as they have, you'd think you could check out easier. Not so. If you want a cart, better get one from the parking lot because there aren't any in the store. It's the Meijer or IGA for me."

"Absolutely packed, checkout lines halfway down the aisles... 2% milk was out and the dairy person said he'd would fill it in 5 minutes but didn't do anything for at least 20 min"

"Shopped yesterday and the place is really gross. Took the two pictures over by the cheese and two by the meats. They only clean if there is an inspection coming up. And let's no talk about all the moving of items constantly and the long lines. I shop for 15 minutes and then stand in lines for 30 minutes or more. Poor customer service!"