Cash America Pawn

"Called ahead to ask beforehand if they bought iPhones with ATT carrier.... Man on phone with me stated they did. Went all the way to the store and now they don't. Take them. Waisted my time, gas and money. Horrible customer service"

"Cash America on Normandy Blvd. Is the worst pawn shop in Jax. Don't waste your time they are rude have no knowledge and unprofessional"

"I will never go back to that place, and I do not recommend this horrible place at all. When I first went to that place to pawn my gun, the employee who helped me was very helpful and friendly. However, after two weeks, when I went to pick up my gun and complete the background check, the manager gave me a faulty laptop with a faulty keyboard, causing me to make mistakes on the application. Also, obviously the background check was in English and I'm Hispanic so obviously sometimes I confuse it with English so when I asked this manager for help, this manager got my question wrong and instead of helping me, this manager gave me a different answer , a strong mockery and severe scorn which embarrassed me in front of everyone and also had some bad attitude towards me. Clearly this so-called manager needs to grow up and act like an adult, plus the manager MUST serve as a positive role model to all employees in terms of providing excellent customer service."

"Kenny and Sean and Travis are amazing and help out when I need answers they were awesome on selling me a gun that fits me and understands when somebody’s new at buying a gun they all took the time to help me out and it was not rude about anything they push me in the right direction and I appreciate all of them I do suggest everybody to go bye and say hi to them and buy stuff from either one of them they help and they understand thank you to all of them"

"Kenny is a pretty decent manager and actually should be this locations head manager bring he has a lot of professionalism to him. He helped me rectify issues with my pawn with no questions asked but that lady manager? Answering the phone with an attitude all because I even had an issue to begin with? Smh...Mind you she’s the stores manager...my experience was pleasant up till this"