Difepi Tiles 19370 Southwest 106th Avenue, Miami, FL 33157

"We purchased the tiles from this company, we also obtained the labor from them. upon the installation a couple of weeks after the fact we noticed that there were starting to be breakage in the tiles along with separation. We contacted the business as they gave us a guarantee. We literally went to the physical location three times to speak with Diego. All of those three times he refused to help us. We now have to go to the BBB and post reviews about their lack of integrity and horrible craftsmanship. Do not use these people."

"I was ripped off by DiegonPinzo at difepi tiles. I go in to buy the tiles pay $150 delivery, the day of delivery I go to ask why they haven't been delivered he them tells me they do not deliver to condos and reduaes to return my money. This guy is a scam artist."

"I dislike having to leave bad reviews. People make mistakes and we all screw up on occasion. Most of us admit we screwed up and try to correct our screw up. In this case, Defepi does not bother to return emails, respond to text messages or empty their voicemail (allowing a person to leave a voicemail) in regards to a error in sending out an order for (2) 1 pound bags of grout that was ordered online. I received a small envelope which contained 11.6 ounces of grout. Not 16 ounces, apparently they are not aware that 16 oz equals a pound. Multiple emails, text messages and sadly no way to leave a message. So here I sit, banging out a scathing review for a company over a lousy $24.00 order of grout. This was an easy fix to take care of but apparently a hassle for them to even bother with and are OK with another bad review. All I wanted was the grout that I paid for, pretty simple really. Bad businesses need to be called out for bad business behavior which ultimately should result in the demise of a company. Shoppers be very very cautious with spending your hard earned money with Defepi Tiles. If they are OK ignoring a simple to fix $24.00 order for a messed up shipment of grout, how will they treat your hundreds if not thousands of dollars of an order? There has to be other tile shops in Miami, right?"

"I had tiles put it on instead of vinyl flooring and DifePi did an excellent job coordinating everything from start to finish. I went to their store to pick up some grout / tiles and they handled the rest. It's best to go in person and see what they have"

"I highly recommend that you do not use this company! We purchased $845 in black landscaping rocks from them on Etsy and returned the rocks last June. Even though they have been telling us, in writing, that they will send a reimbursement check they still have not sent us the refund. Now I have to waste more time filing complaints with the BBB, DBPR and take them to court. Sandra and Diego are not truthful and thieves."