Hometown Air Conditioning & Services

"We have used Hometown Air for years and couldn’t be happier. Gary, the owner, is honest, knowledgeable, and has a very quick response time. He is by far the best technician we have dealt with in our 35 years as homeowners. Our air always seems to break down during holiday weekends and Gary has come out, even at night to fix it without charging us super high fees for doing so. I highly recommend this company."

"Back around 2016 I used this company when it was under different management, and it was wonderful then. Now it's dreadful, and I would never recommend it. Even giving one star is too much! I was sent a tech who advised me to change an AC part. The owner then came out to give me his opinion and he told me that it wasn't necessary to change that part. When I commented that his tech was very anxious to sell me something I didn't need he got all upset for me criticizing his tech even though he, the owner, contradicted the tech's assessment! Seriously? Awful business practices. Also, this company will not call you to remind you of your 6 months maintenance after you spend $130 for a bi-annual checkup. I was 6 months late for my maintenance checkup (This was during covid, a very unusual and fraught year; you would think that a company would take that under consideration?), and the owner would not do the maintenance claiming, in other words, "too bad so sad", because my year had expired and it was up to me to contact them. First he called to tell me he would send me a check for the missed maintenance, and then he called back and told me he had changed his mind and would not!! Who does this?? Other reputable companies will call you to remind you of your service maintenance that is due. This company won't bother, because they insist it's your responsibility, even in a year like no other that we've experienced as a nation. Then when you forget, because you have other things on your mind like staying healthy, they will write you off. The president of this company, Peter Tenn, claims that the policy of Hometown air is 100% customer satisfaction. Ha! Atrocious customer service, steer clear. I switched to Veteran Air and recommend them wholeheartedly. They have no problem giving excellent customer service, and will be in touch without fail when your maintenance is due. Definitely a no-brainer."

"I'm writing this review without any connection to the company or any incentive. I was not asked to write a review, and it was not expected of me. Having said that, I'd have been happy to write this review if they did ask because this company is EXACTLY what I want: honest, highly skilled, priced fairly, and unbelievably responsive. Having your AC go out on a Sunday evening at the end of Independence Day weekend (!!!), you don't expect to get someone to your home that evening. If you're like me, you're just looking for someone who knows what they're doing and can show up on Monday morning. Well, I didn't have to wait until Monday. My AC had a tricky problem, but it still got fixed that night by their Master Tech, Tim. He was polite, patient, and took time to explain every part of the process. AND, the owner of the business himself (Gary) called both before and after the repair to make sure all the communication was thorough and that I was satisfied with the work. If you're reading this, you're probably trying to choose who to hire. I can tell you you're safe to go with Hometown. I wish I'd found these guys years ago because they're the kind of company that's so good you don't have to worry about who to call for this kind of service anymore."

"We had a full AC System replacement done by the team at Hometown A/C and we were extremely happy with the job done. Pete and his crew worked hard and the attention to detail and workmanship was Top Notch. They completely replaced 2 AC Units including the Air Handling Units, Ducting including the fabrication of the base stand in 10 hours! The pricing was excellent and I would highly recommend them to anyone looking for a good price and a top notch professional job. Pete also recommended a local electrician for some other work needed and once again a top notch professional made us very happy indeed. Great work by Pete and his team!"

"I was referred to Hometown Air by a friend who told me to cancel my appointment with Unique Air. I am so happy that I did. The techs got here just an hour after I called. They found the problem with my 11 year old unit right away and fixed it within the hour. I knew that this company was honest and did not try to charge me for unnecessary work. Very professional and ethical. I am very happy with their work and would highly recommend this company."