One Hour Air Conditioning & Heating® of Niceville

"Dale is a great technician. It was obvious he has experience and knew how to properly diagnose the issue. He had to order the necessary part (motherboard), but knew how to set the furnace up to operate in “non-communicating” mode so that we would have heat until the part is ordered and installed (it is the weekend, after all)."

"I couldn’t be happier with the service I received,Ryan was the best technician! He was so professional & thorough with his work,such a pleasant guy,he was so helpful & you could tell he loves his job.This man is an asset to this company,give him a raise or bonus,he sure deserves it. Thank you so much Ryan Sincerely,Vivian DiGrazia"

"I highly recommend giving One Hour a call. Kasey took his time explaining everything to us when he came out and never made us feel like we didn't have options. We understand the process and feel confident making such a large purchase with this company!"

"Jacob did a wonderful job and renewed my Faith in 1-hr Air. I like his style and his approach. I didn’t feel pressured By his observations and recommendations. He is very friendly and came across as very sincere and genuinely polite. Hope you will take the time to recognize him and hold him up as an example to the other technicians. Probably the single most important example is his ability to show an authentic interest in my wife and I. For example, he noticed our GENEALOGICAL wall and took an interest and that made his visit very personal. Being genuinely personable is the way best way to grow your business…that’s hard to teach. Another example is he allowed me to vent about the old 1-hr Air management…I was a longtime customer a few years back. Get this young man into management as soon as you can and as soon as he is ready. I WANT HIM & ONLY HIM TO BE MY 1-HOUR TECH in the future."

"We have been using One Hour for a few years now and are always highly satisfied with our experience. All of the staff, both in office & scheduling as well as the field techs are fantastic. Ryan M goes above and beyond to explain our A/C needs (and repairs if applicable) and looks for cost savings and efficiencies. He’s very personable and does a great job of putting things into terms us non-technical folks can understand. Highly recommend One Hour and Ryan M!"