Smathers Plaza I & II Apartments in Miami

"Nice place for senior"

"The facility is very modern and pleasant."

"Nice"

"It looks to be clean and conformable to live there."

"My mother moved in to the Smathers Phase I building at the end of December 2019, while the building was still being renovated. Sometime last year, there was a water leak probably from a pipe a floor above, which leaked through the bathroom ceiling and walls and into the laminate flooring, causing some damage to them. Various times she has asked the office to have someone fix the damaged drywall ceiling that is cracking and the split laminate, to no avail. The maintenance guy has come a couple of times, inspects, and leaves. Never came back. HOWEVER, the worst problem in this building is the issues with the elevators, which many residents have complained to the office about. To this day, every now and then the elevator doesn't work, and on occasion there have been residents who have been stuck inside. Yesterday and today, the elevator had issues where it didn't work, and my poor 73 year old mother had to haul her groceries up the flight of stairs to the 9th floor. It is beyond disgraceful that whoever is managing this building hasn't bothered to find a solution to this ongoing issue. To add insult to injury, they are raising her rent and others I assume in November, with issues /problems such as these present. How can a place that is meant for the well being, peace of mind, and more importantly, SAFETY of elderly parents and family members not do the right thing for them? I am writing this because I feel that people need to be aware of this in the hopes that it may help someone make a sound decision for their loved ones. I have pictures and dates of what I state in here. If something isn't done soon, I plan on writing the district commissioner and contacting local media. Enough is enough."