Kimpton EPIC Hotel

"This was my first ever stay at a Kimpton. This boutique-y hotel was in a great location, and minus a few quirks, I really enjoyed my stay. The hotel has a very trendy feel, but the hotel really makes an effort to make it feel comfortable... assuming you are comfortable with everyone in the hotel being much more attractive and flaunting it. :) The rooms were a little sterile for my taste. They have a modern minimalist feel, which to me felt cold. But the rooms are spacious and the views are fantastic. Balconies are incredibly large and offer some limited privacy. I saw many reviews complaining about the room smelling smoky (ash trays are on the balconies), but I didn't smell smoke. That said, I did smell a not-so-pleasant stale funk in the room, but it was nothing too major and could just be a preference thing. The service here is very good. The front door almost always had 2 doormen who opened the full double door for each guest. Check-in and out was quickly. Elevators seem sufficient for the size of the hotel. The lobby is very small but nice and functional. There is a happy hour from 5 to 6 in the lobby where you can get some free wine. Orange infused water is always available near the elevators, and the halfway-decent coffee is free in the lobby in the morning. The roof-deck pool area is beautiful and spotlessly clean. The poolside restaurant was very good and has a great little outdoor area for a quick bite/drink. I do of course have a couple of complaints. The first is the entrance. I did almost entirely walking from my hotel and there is no path to get up to the front door - you have to walk in the very busy driveway - this seems ludicrious to me given the very central and walkable location. Another thing that rubbed me the wrong way was the in room water. There are 2 bottles of water on the night table. The look complimentary, but I noticed towards the end of my stay that the water has a sneaky $10 sticker (see pic) on the top of the cap. This is a shame. For a hotel that really did a great job to not nickle and dime you, I was very dissapoitned with this sneaky move. I was there for work, so I wasnt paying, but it still annoyed me on principle. If you are drinking waters every day and getting them replaced by hosuekeeping, you could easily rack up over $100 in water. Especialyl shameful givent that there is free water in the lobby and a Whoel Foods one block away. Overally I do highly recommend the Kimpton if you are staying in Miami and want a centrally located and trendy hotel near the water with a nice room, a great pool area, and a trendy vibe."

"Great hotel and I highly recommend. Located in the heart of Downtown Miami, so you’re close to a lot of amenities, great food, etc. Hotel has a nice pool obviously, GREAT food, and friendly helpful staff. I had a few negatives though. I had a room that had the shared door between to rooms which I did not want and could hear my next door neighbors cough which was annoying. Also the sheets smelled very weird and chemical, they kept replacing them with the same smell but finally got it right. Also, there are a lot of fee’s so make sure you read the small details so you’re not blind sided. There is no self parking here either so if you want the convenience of pulling up you’ll need Valet AND they charge for overnight stay so keep that in mind. Overall GREAT hotel and I highly recommend."

"Dissapointing stay. The hotel has great potential, but aside from one sweet front desk worker, the rest of the experience was not positive. We booked a total of 4 rooms for 2 nights with the promise of a late checkout being available given we were there for work. Not only was that reneged upon, which happens, but the hotel's treatment following that was just unpleasant. Given the concentration of hotels in the area, I would advise against staying here. There are better options. Unless and until the management fixes the attitude of the staff, and delivers on what promised, I'd avoid it."

"This place is amazing. Our room on the 30th floor had a view of the river and the balcony is huge. The room was spacious and room service each day was appreciated. The bellmen downstairs were always pleasant in greeting you when you arrived and left. This was a great choice. Even though we did not have time for the pool, we went down and checked it out. It was pretty amazing as well."

"I honestly did not enjoy my stay here that much at all the room was decent I enjoyed the view from the balcony however the shower is not great and only comes straight down so it’s like you have to stand at an awkward angle to get there. There is also a window you could see from the bed room into the bathroom which doesn’t give you any privacy especially when you’re staying with other people. The service was not good at all valet was horrible and made us pay an additional $28 into our $50 a day parking because we changed cars on the last stay of our day which is ridiculous to think about because we’ve already stayed at the hotel. The only great thing about the location is that it is walking distance from Hell’s Kitchen where we were able to enjoy a good meal. Overall not the best experience and I think there are definitely better more spacious hotels with better lighting in the area for a great price"