WaterVue at Longwood

"The complex contains wonderful and helpful staff members as well as nice and spacious apartments that include large balconies and an amazing view of the nearby lake. Overall, it is a great place to live."

"I went on a tour a little while ago and was assisted by liberty she was sweet and kind and very informative. Unfortunately, I couldn’t lease up here because their was no available when I wanted to move. Liberty called back and told be she working on the January availability’s but the complex is very nice and and people are nice."

"I will say this is a place of true pros and cons. Overall, it's not bad. This is my first apartment, so I will say if you're looking for a cute, quiet, pleasant first experience I feel like this is a good place to start. Pros: The neighbors and community are very friendly and quiet! Even the kids here are nice. The office staff and maintenance people are very nice and pretty responsive via email. The balconies are amazing and so is the view. I also like the area itself and the elevators are of huge convenience especially when you're moving and lugging groceries. Cons: Obviously the parking situation. There are only 8 total guest parking spots in a community of more than 100 units/people. That is very problematic. Also (this could be because I'm on the 4th floor) but my apartment is dusty! Like not dingy, but literally dusty, like it accumulates quickly lol, so you'll have to stay stocked on benadryl/allergy meds and plan on dusting often. Lastly, there aren't many amenities for the amount you pay in rent. The gym has a lot of equipment but it's pretty small and you unfortunately can't even kayak in the lake. All in all, like views, location, and quaintness of the complex is what keeps me here"

"I moved in on January 10th of this year. Honestly my only complaint is the horrific guest parking. I dread inviting people over. There were some obnoxious kids that would take over the parking lot riding their bikes but I think someone complained and that stopped almost immediately. I’m so glad because I almost ran one over one day!! The place is not trashed. There are some dirty people who live here. Yes totally. But the maintenance dude is awesome. He’s always out on the premises cleaning up so the mess you see at night, isn’t there in the morning because he’s on it lol. My neighbors on each side of me, I never see or hear them so Im good! Great view of the lake and that sunset is breathtaking. I come home late like 2am, 3am sometimes and nobody creepy is out ever. It’s so quiet that I feel so ghetto pulling in with my music blasting sometimes haha. These other reviews might just be some disgruntled people because I don’t have any roaches, spiders, etc. my trash gets picked up with no issue, like it’s super chill here!!!!"

"I lived here for about 3 years. I cannot give 3.5 stars, so 4 will do. The biggest issues I had with the actual complex were the very limited guest parking spots, and how difficult it is to get quick, if any, responses from the leasing office. If you like having people and family over they'll have to park across the street at one of the plazas. Good luck. They provided a towing company card for my assigned parking space. People who are not familiar with the complex, or just plain don't care to read signs, will park in your spot. Especially if you're near a sidewalk entrance to the building. Not once on the 3 different occasions I had to call them did that towing company ever actually have a human being answer their phone. I complained once to the apartment complex because someone stayed in my spot overnight, even until the next morning, and the towing company number wouldn't even dial through. The leasing office informed me that the towing company had their phones down that day. Go figure. Reserved parking is nice but in addition to finding your spot occupied, there are not enough spots for guests. Management can be difficult to get ahold of. Post the quarantine part of the pandemic the days and times they were in the office became fewer and fewer as time went on. It is difficult to get through on the phone. You basically have to plan a day off work for any immediate issues to address with them directly. My new apartment complex couldn't even get my rental history from the WaterVue leasing office. That was after providing them with the generic office email, the phone number, AND some of the staff's direct emails. I had to email them twice before they finally acknowledged my email notifying them that after moving out my phone number was still registered into the call box and being called. I still had one additional call come through to me weeks after. Ok, the positives. The apartments are very nice and spacious. Some minor questionable design choices, like the bathroom door opening in and blocking the drawers on the far left of the vanity. Otherwise beautiful countertops, nice low pile berber type carpet, and expansive screened in balconies. You can input all of your maintenance requests over their app, and maintenance repairs are quick and efficient once they receive your request. Never had any issues with this. You can pay for your rent on the app as well. Make sure you cancel your last month's rent payment it has to be mailed. They won't accept it via the app. Something about their corporate practice. I only had 2 inconvenient neighbors. It doesn't matter what apartment you live at, you're bound to encounter that type at least once. Neither stayed for very long thankfully. I very rarely overheard the low murmur of a loud TV, or the very rare upstairs thump. Loved the huge pantry closet and open concept style. I posted pictures post move out for anyone curious about the suite style apartments (has a bedroom but no door, extended large studio). Keep in mind some units have a white/grey countertop, and others are black."