Villa 1565 Hotel Historic St. Augustine FL 137 San Marco Avenue, St. Augustine, FL 32084

"We stayed just one night to be able to enjoy more of what St Augustine has to offer. It’s an older property that has been somewhat renovated, our bathroom was clean but the floors in the room were pretty dirty. Breakfast was decent, fresh bagels and fruit were available. Would stay again for only one night but not for a longer stay."

"This property was in complete despair and obviously rundown. The exterior of the hotel is not what is pictured in the online photos. There is mold growing along the outside of the facility, the outside sitting areas look as if they have not been cleaned in years, and the ice machine had dark black mold growing around the machine as well as on the dispensing area (completely unsanitary). As for the room itself, it was reprehensible. There was mold and mildew all over the shower, the shower head, and the shower drain. The walls were also covered with dark mold and were disgusting. In fact, we refused to step foot into this shower whatsoever ( this shower wasn't even fit to bath a stray animal in). We also had to brush our teeth using bottled water because the room water had a pungent smell like rotten eggs (this was most likely because of high sulfur content which the property should have solved by utilizing a purifier system). Additionally, the room door was rusted, moldy, and the "safety" lock was attached to the drywall with screws (not anchored to a stud which provided zero safety reinforcement capabilities at all). The odor of musk in the room was also abhorrent, the AC system worked intermittently, the room furniture was torn and damaged (seems as if all furniture was second hand purchased at best). I spoke with the office staff and was told our reservation was non refundable and that they could not do anything. Again, this was not all that surprising, considering the condition of the property; I did not expect much assistance. We decide to leave the very next morning knowing we would not receive any type of a refund. The fact they charge anywhere from $250-$300 a night for a property that is in such disarray is deplorable. Again, the pictures online compared to the actual appearance of this property could not be further apart. I am posting this review to let other potential clients know exactly what you can expect from a stay at this property. Additionally, if you decide to make a reservation, make sure you have a cancellation option and do not pay for anything until you view the accommodations they are planning to provide you. This facility is dilapidated and run down. For the price you pay and the experience you can expect you are better off staying at a budget inn for $69 a night. Please beware as this is truly a bait and switch type of property. See the attached images for actual proof of the room and hotel."

"The motel seems to be newly renovated and our room was clean and in good shape. Breakfast was decent and the staff were great. The towels were placed perfectly, something I have never seen in a 2 , 3 star motel . I would definitely recommend"

"We needed a place that was handicapped accessible for my mom. Plentiful amounts of parking, flat entry showers, lower counters and hangers. Room was clean and very spacious. Seems to be new mattresses. Upon arrival, the staff had the heat on in the room, the refrigerator was cold, and necessities were displayed nicely. The train comes through the property for the tour that you can purchase on site. Convenient. Is this the Ritz? No. But this affords the availability that we needed."

"We were hesitant when booking due to some reviews but we had a totally different experience, a very positive one, the rooms are renovated and clean, clean white sheets and covers, clean white towels, microwave and fridge, water pressure was great, no odors or muldge, they replaced towels each day and do the beds, heat in the room was quiet , also the location is next to the Fountain of youth and the walk is very pleasant , besides the trolley stops in the Hotel for the tourist to see the Old Senator tree you can jump in and then buy the tickets, breakfast include cheese omelette , bagels, muffins hot chocolate, the cups for the coffee were individually wrapped , so I really would recommend this to anyone. Yes, it is like the motels you see in the movies but it is clean and the rooms are renovated, the experience is very nice, I loved to open my door and breathe the fresh air or just sit around the tree with a coffee to wait for everyone to be ready."