CVS 2527 Aloma Avenue, Winter Park, FL 32792

"My experience with the staff has been extremely hurtful and unhelpful. I had approached this location with nothing but basic, rudimentary respectful manners. As a transgender person facing ALL levels of national, systemic discrimination, the staff had nothing to offer as far as meeting my needs expect complete disrespect and complacency. Staff has falsely claimed to another pharmacist that I had not picked up and purchased 1 vial of the remaining in my order, which I had planned to transfer to. They clearly lacked the compassion, and education of what transgender individuals have to face in order to meet their basic human needs. I DO NOT recommend bringing business here if you are LGBTQIA+ and/or neurodivergent-- they're actions are clearly harmful and lacking of basic human respect and would rather treat you as if you were a grievance and worst part of their day. Shameful bullies!"

"This CVS at 2527 Aloma Ave is in desperate need of corporate intervention. On December 5th 2023, I was buying something at the front. The employee had Airpods in and was asking me for my phone number for the rewards account lookup. I kept stating the number to him very clearly and he kept messing it up. I said, “maybe you should turn your music off so you can hear me.” He then said that “he doesn’t feel well so he doesn’t feel like talking to people.” I finished buying my item and left. I called the store to tell the manager about this but the same employee I had just dealt with answered. When I asked to speak to the manager he said, “the manager is gone but she’ll be back at 11am.” It was 11:30am when I called, I said this to the employee and he just said, “I don’t know what you want me to do.” I ended the call and then allowed myself to just forget about the situation. Five days later, on December 10th I needed to go back into the store to return something at 8:10am. I went in and did not see anybody in the store, I walked around for a bit, and it was completely empty. I waited at the counter for a bit and then I called the store, no one answered but then after it had been ringing for a while the manager stepped out of a room by the checkout area after I had been in there for 10-15 minutes. She came over to me ALSO WEARING AIRPODS AND DIDN’T GREET ME IN ANY WAY. I then conducted the transaction. After my first issue I wanted to speak to the manager to let them know how unprofessionally their employee was acting. Now that I know the management is doing it, I no longer blame the employee. Employees emulate behaviors that their leadership exercises. This is a leadership issue and CVS corporate needs to crack down on it before it pollutes every employee. I worked at a similar store for two years and I would have been reprimanded or fired immediately if I was wearing earbuds while working with customers, many of whom were elderly and required extra attention."

"I’ve really never had issues with this CVS at all. I’ve been going to it since I moved to Orlando a year ago and I’d say it’s even better than the one I used to go to before I moved. They always have what I need and are able to get me out quick and easy. Not sure if I’m just lucky, but I have no intentions of changing pharmacies as of now!"

"Worst pharmacy in the world. Every time I come here there is an issue and the pharmacy visit to pick up a prescription is at least one hour. They never have any prescription ready."

"Drove across town and back to find my 90 day prescription (a pill a day) was filled with 11 tablets. Couldn’t get anyone on the phone during business hours. I was finally put on hold for 15 minutes until I terminated the call and had to call back. Take your business to a family owned, small business that values your time and money. Slowly but surely these conglomerates will realize they are crumbling one customer at a time."