Maison Baby & Kids

"What a life saver this store was! My almost 4 year old left his favorite stuffed animal at a disney resort last weekend and I’m not confident we will ever recover him. He was so upset and cried himself to sleep the first night without Baabaa. I looked at every major store for another stuffed sheep and nobody had one. I finally called Maison baby and was told they in fact do have multiple in stock! After arriving turns out their inventory was off and we couldn’t find any in store. Instead of turning me away, they called the warehouse and had someone personally drive to the store to deliver 3 different options. I was so impressed with the level of service, I’ve never had a store do this before. It absolutely filled my heart to see happy my boy was to see “baabaa” when he got home from school!!! I will be forever indebted to Maison! Thank you thank you thank you!!"

"I ordered an Uppababy traveling case for our stroller on January 10th. By Jan. 23rd. I hadn’t received my traveling case so I called the store. The associate who answered the phone told me it was too late to contact the post office that day but said she would contact them in the morning and then call me back with more information later that day. It is now Jan.25th (2 days later) and I never received a call with an update and I’ve tried to call the store again but no one answers. I left a voicemail but no one calls me back. I would NOT recommend purchasing from this company."

"In a world where we have several purchasing options our fingertips it all boils down to customer service for us. The staff here were incredibly kind, patient, and knowledgeable. Will definitely be back!"

"i ordered a jellycat from here, a little nervous as always to order from somewhere new and they did not disappoint! they shipped very fast and also answered my question right away when i didn’t receive a confirmation email after completing my order :) would definitely order from again!"