CVS 5070 Airport-Pulling Road, Naples, FL 34105

"I used to love this pharmacy location but my latest experience has been awful. I went to pick up reflux meds for my 1 month old and used drive up bc I had all 3 of my children. When they came to the window I asked if my insurance was used and they told me no so I asked if I could give them my card and was told I would have to go inside I then said I have a baby and 2 kids can I just give it to you so they said yes but that they couldn’t give me my script that night since they were about to close and didn’t have time to put my insurance in. I was so annoyed I said whatever. I went back the next day and my insurance was in and I received my script but when I got home after they closed I noticed that they never mixed the meds so then I had to go back the next day to have them mix it. I went to the location 3 times for 1 rx. I find that extremely annoying and very poor service. I will now be using Costco pharmacy."

"Worst racial profiling experience of my life. Management is horrible. Imagine what example they set for the other employees..."

"I have called the pharmacy and the store 9 times and was on hold for over 44 min minimally each time. I have imperative daily prescriptions and I couldn’t even get a human so I hung up. I needed to talk to the pharmacist to see if they had them in stock and could not get any human. This is the most unprofessional pharmacy in florida. Hope I don’t suffer any type of medical event due to not getting my medications as cvs will be the first to be sued!! Buyer beware"

"lol if “take your time” was a person expect its 4 women behind the pharmacy counter. As someone who works in customer service and hospitality it’s not right to ignore someone at the window or counter, a simple one moment would have been fine. They just want you to read the sign on the window. This cvs drive through window has a “short staff” sign. I understand most businesses are but this cvs is not short staffed, really just your pharmacy techs suck. I didn’t really even need my antibiotic so i just left. Do better"

"After a horrible experience trying to get shots at another local CVS and a similarly awful time at Walgreens LabCorp mess, we tried this CVS Pharmacy for shingles shots. Karen was great: expert, friendly and fast. Unlike at the other place, she gave each of us our shot in privacy (as much as CVS provides) and treated us with respect and kindness. Thank you! The Pharmacy Manager was also very kind, helpful and pleasant. I know they vary (a lot!) but this CVS seems like a good 'un."