CVS Pharmacy 8831 Immokalee Road, Naples, FL 34120

"The customer service at CVS just continues to worsen. Employees in the pharmacy are not properly trained in how to work with CVS customers including answering the phone"

"Went to the pharmacy gave name, insurance Card and drivers license, and beside they treated me like like s… I have to fight to get my meds because they said I have nothing ready after y received 5 texts saying they were ready, after 30 min and with really bad actitud I got my meds .. women if you are not happy with your job quit … I wonder why goggle doesn’t allow to put minus ➖ 0 like the weather, this is the worst customer service experience someone can have"

"This is the worst cvs I have every been to the pharmacy at the window was the rudest person I have ever encountered she should be ashamed of herself to treat a person who needs there medicine she should really change profession n should be fired I will be speaking to her supervisor"

"Had a horrible experience at CVS drive thru today! The team member was extremely rude and combative with me and told me to “stop getting hot” and got all nasty with me! I’m very disappointed with CVS!"

"The staff at the pharmacy counter are horrendous. They don't know the first thing about customer service and act as if they could really care or less if they worked or not. I can't imagine how CVS would continue to employ them. With Walgreens and Publix right across the street, save yourself the aggravation and choose one of those instead. Personally, we won't return to this CVS. On the plus side, I have always had a positive experience with the staff that work in the front of the store. It is a shame that CVS allows the pharmacy to tarnish an otherwise good store."