Dunkin'

"It is a new location in Wellen Park, so I decided to give it a try. I ordered large hot latte and it was 3/4 filled up. Last month I ordered iced vanilla latte with light ice, see picture below of what I got. When I questioned it, their reply was that this what I get when I choose light ice. So disappointing!"

"Every time I order from here, it's a problem. When they first opened the coffee that I was served was cold, the second time I ordered 2 lattes and again they were cold and this last time I ordered a latte they gave me a plain black coffee. Employees seem not to care and make gaces if you say something. I'm not buying from this place again."

"This location has the rudest help at drive thru window. My daughter and I have been there twice since moving here and they act like they're doing you a favor with attitude and all and when they got the order wrong they take it out on the customer. They seriously need some customer service skills and a smile to go along with it. Better yet it falls on management. Do better DD!!"

"Have not once had a correct order here, but I wanted to wait to post. Among other incorrect items in my order, this is the one that put me over. Everything bagel with cream cheese, instead given a normal bagel with whatever sad serving size of cheese that is. I was the only customer in the drive thru at the time of ordering. Lady in the window was nice and witty, though, so that was nice. Unfortunately for her, I heard the staff tell her they didn’t feel like getting the hash browns out of the cooler so I was told they were unavailable after ordering and paying for them. Sheesh."

"Let me start off by saying i have been coming here for a year now multiple times a week before school. i attend scf, and stop at dunkin on my way there almost everyday. For the last year now, 9/10 visits, there is something wrong. I am a fan of the bagel minis, but only from other dunkin’s. every time i get them at this location, they are completely frozen cream cheese in the middle, or super burnt like this. I don’t understand what is so hard about toasting a bagel mini, the other locations seem to have it down pretty good. if i had to guess, it’s most likely because they are busy and too lazy, and toss them in the microwave for 10 seconds. This is what i get when i ask them to be cooked in the middle, not frozen. i get a huge sigh, “we’re busy” remark, and burnt bagels. How come this is everytime? Also the lack of hospitality and kindness is horrible. i’ve always been kind, always tip, and they greet me with a frown face and attitude because i ask for my bagels to be cooked…. sorry i don’t wanna pay for FROZEN BAGELS."