Carrabba's Italian Grill

"We went to dine in at Venice location. We had two coupons for 2 free kids meals with adult entrees. I showed the waitress the coupons before we ate to make sure we can use them, she said yes we sure can. We ordered 2 kids meals and 2 adult meals. One of the adult meals was $28, she asked what kind of meat cut would you like, we picked one, then when it was time for the check, the check came with $10 extra for one adult meal plus the kids meals weren’t taken off from the pay check, I asked she said oh sorry I will take them off, then I asked why this adult meal is $10 extra, it says on the menu $28 and you charged us $38 instead, she replied because of the different cut of meat, I replied but you didn’t tell us, she responded arrogantly, well it is better quality!!! I said ok that is fine. She brought the check back after taking off the kids meals, she rushed to payment on that little device, I clicked on 18% gratuity (which I didn’t want to) because of poor service, then I realized that the 18% was on the previous amount before she took off the kids meals. So not only that I had the worst experience, but also I was forced to pay 18% on the wrong check amount. I spoke to the manager over there, she made me feel awkward and cheap. I can pay any amount for the food that I ordered, not for extra stuff you add, and when I tip, I’m the one who says how much to tip not for you to decide. And I will NOT add any tips if you provide poor service. We will not dine in at that place ever again!"

"My lady and I have enjoyed this restaurant for years. Three general managers have come and gone and each brings less quality employees, cleanliness and tasteless food. Cathy the bartender/waitress is the exception to this place. Your great Cathy."

"The steak was cold mashed potatoes were cold like it was sitting at the pass for a long time barely saw the waitress, when she brought the meal she didn't come around with fresh parmesan to see if you wanted it. Although she visited the other tables around us four or five times, saw her twice, didn't see a manager so I doubt there was one on duty. Also she did not take my meal off the bill because I was not happy."

"Great staff and excellent waitress. We had the stuffed mushrooms in a sauce. Excellent tasting. The dinner was the Rosa and Brian chicken were also excellent and well plated. Broccoli was our Veggies. Also excellently cooked. Very clean. Handicapped parking and handicapped building access. Looks like they can modify seating for wheelchair eating. Very good food, great service, excellent food. This is our 2ond time here. Very nice place to eat. We didn't have drinks our bill was about 68 dollars. Well worth it. Not rushed out. Very good place to have a intimate dinner or bring the Family. Looks like they set up for large groups also."

"It's a bit like a sports bar, but for fans of Italy not sports. No idea if the menu is authentic, but it looks and tastes great, and there is something for everyone. Service is friendly and organized, staff are smart and well informed, the cooks obviously know what they are doing as the food is always perfect. For what you get, the food is priced a little above average, but worth it, however the alcoholic drinks do feel a touch over priced. All in all, a great family meal out. Highly recommended, specially if you are served by Justin! He does the company credit!"