Valentino

"Had a wonderful experience at Valentino Aventura during the holidays. I bought a few items to gift & was met with exceptional service from the team. Thank you again for the personalized experience & your patience while helping me find the best gifts for my close friend & family members."

"I had the most wonderful shopping experience in the Valentino store at the Aventura Mall! In need of a purse for an upcoming trip , and not a lot of time to invest …..the rapid attention and service I received from the representatives at this establishment was stellar . They were warm , friendly and really invested in my visit . They listened to my needs and were able to help me add a beautiful addition to my purse wardrobe . I highly recommend !!!!"

"Extremely bad service! I left a bag at the store 8 months ago for a small repair (under warranty) and they haven’t returned my bag. Every time I call or go to the store to request a status on the order I just get excuses. It has passed 8 months and I am still waiting for the bag. Very disappointed with the service!"

"Very disappointed in the customer service! my husband wants to buy a pink bag for me yesterday , and the guard on the door let two women come inside and shut door right in front our faces and he asked "are you with them? " inside in the store was only one costomer! So this is was so disappointing and disrespectful! We went right to next store Givenchy and he got me a beautiful pink bag! I came back and showed this to the guard! Keep closing doors in front of the consumers faces! You are not going to make sells!"

"I was against the wire during Christmas time and called into the store to check on a shoe and size. Jess The manager was able to locate the shoe and size and even hold it for me until I was able to make it in the next day! It being Christmas time that is a huge deal. I will definitely be returning."