Courtyard by Marriott Miami Coconut Grove

"The nicest Courtyard I’ve ever been to. There’s a Tesla courtesy car, nice rooms, good beds, gym, bar/ cafe. Staff was lovely. There’s also a $30 resort fee but that’s balanced by a $30 food and beverage credit. Walkable to downtown and ample trails along the marinas. One item of note, there’s construction going on next-door. A large condo building looks to be almost complete, they’re working mostly on the inside at the moment. There was noise, so pick the correct room away from that side of the building. Do some reason the staff do not wear name tags. They should. Would def return."

"Great location, staff is stellar, very helpful and lovely to work with. The rooms, however, resemble a cheap flip. The rooms are very small, not a lot of room to move around if you are there for more than a night or two. The lighting was dark, the toilet wouldn't flush half the time unless you popped the top and fiddled with the inner workings of the tank, the shower flooded the very tiny bathroom, the room was dark with poor lighting. Overall, we left after a couple of nights and booked another property for the remainder of our stay because the room was so bad. Very cheap furnishings and amenities for what they charge. It was quite surprising for a Marriott property."

"Very disappointed with my stay here. I stayed in a Marriott 159 nights this past year. Rooms were nice, bartender is amazing, and the rooms were clean. However, the front desk was a nightmare to work with. I stayed for about 20 nights and had nothing but negative experiences with the manager, Shay. She would be served better in another industry."

"Location is nice. Walking distance to super markets, parks, restaurants and more. Our room is facing the sea, and we appreciate the view very much. Staff don't seem to be very happy employees. The impatience on their face and in their voice is obvious. As a Marriott member, I don't remember having similar experience before. The amenity fee has gone up from $22 to $30, and no one explained to me what kind of services it includes at check-in. It's something I found out via Google reviews - thank you all reviewer! I gave 3 star for the view and location. No matter how nice the facility is, you need friendly staff to feel welcomed."