TownePlace Suites by Marriott Miami Airport

"The staff is friendly and helpful. The rooms feel somewhat small and even though it was clean it managed to not appear to be. The shuttle to the airport takes only 15 minutes and goes every 30 minutes. Overall nice to stay the night before a flight."

"This hotel was ok. The location is very convenient to the airport and generally felt in a safe area. Overall the room was nice, clean, and everything in the room worked fine. We did have some issues including mobile check in, a long long line at the check in counter, no water for sale in the lobby, and the second time we went to the bar, we sat for several minutes and were never helped."

"We chose this hotel as we were staying in Miami for a week to celebrate our wedding. First impressions weren’t great. Upon arrival, the lobby floor was full of food crumbs. Then, when checking in, the younger lady with bangs and glasses was rude when we asked for an explanation of the prices. As the hotel employee, I believe it is part of their job to explain those things. We had a few less than good interactions with her and only her. She had a snotty vibe and seemed unpleasant. I had also booked a room for my mom to check in the following day. The same lady was working and we walked up to the desk. I told her I was checking in for my mom, who was right next to me and she completely ignored me and just talked to my mom. Whenever we would walk past the front desk while she was working. she would always be on her phone and not greeting us or saying anything. On the other hand, I really enjoyed the hospitality of one of the male front desk staff. He was very kind and made conversation with us and greeted us as we came back down or into the hotel. That is what I expect from the front desk staff. Obviously I don’t need to be greeted every single time, but being acknowledged and kind to guests is enough. As for the room, I stated we picked this hotel for a longer stay because it included a stovetop, microwave, fridge, toaster and dishwasher. I appreciated the big fridge and the included dish ware and utensils. We ended up not using the stovetop but it was nice to have it as an option. The shower in our room was inconvenient. It was a half glass door, with the rest exposed, leaving room for cold air to come in during your shower. I also wish hand soap was included as I had to buy my own. The location of the hotel was convenient for us. I wish the scent of the hotel wasn’t so strong as I didn’t really enjoy it. The staff did clean the lobby a lot during our stay so the initial impressions with the dirty lobby was fixed. Parking was about $24/night which seems like a ripoff especially for longer stays and given that you have to pay for parking literally everywhere. There wasn’t much grass on property for dogs to do their business in. It was mostly dirty and fallen trees. Another highlight was the included breakfast. I really enjoyed the croissants!"

"This hotel was surprisingly clean and well maintained. The location was the only downside being a bit of a ways away from things and kind of in the back of a residential area. But otherwise, the hotel exceeded my expectations. Our room had a full-size fridge and a kitchen and stove. The layout was well thought out and the bathroom was beautiful."