Banfield Pet Hospital

"They really have failed my cat... Refused to treat her and said she needed a mouth. Specialist was going to just let her die. Because I could not afford the specialist. Had to go to another vet. And they rescued her and saved her. I would not recommend these people but I'm stuck with them because I bought their Health Insurance."

"Banfield Pet Hospital Add a photo Banfield Pet Hospital 3.9 (150) Veterinarian in Jacksonville, FloridaClosed OVERVIEW SERVICES DIRECTORY REVIEWS PHOTOS BY OWNER ABOUT Google review summary 5 4 3 2 1 3.9 (150) Reviews All plan8 walk6 baby6 call5 +5 Sort by Most relevant Newest Highest Lowest Dhelia Prater 19 reviews·2 photos just now NEW Banfield should be sued because of their callousness on owners and their shandy business practices. I signed up for a plan asked all the right questions was told "sure you can cancel anytime no fees." Ha, wrong. The actual cancellation … More Chris Moore (Momentum Realtor) Local Guide·61 reviews·329 photos 2 years ago My boys have always been well taken care of. They don’t like the shots, but the my go anyways. Thank you for helping to keep my dogs healthy. Photo 1 in review by Chris Moore (Momentum Realtor) Photo 2 in review by Chris Moore (Momentum Realtor) Barbara Druckenmiller Local Guide·29 reviews·44 photos 6 months ago I have always had a good experience with Banfield Hospitals. They are compassionate and attentive to your concerns. From beginning to end they took good care of my pet. Banfield Pet Hospital (Owner) 6 months ago Thanks for sharing your kind words with us, Barbara. We look forward to seeing you and your pet at their next visit. Amber Clayton 1 review·2 photos 3 years ago This is the best veterinary location I have ever been. The staff is some of the sweetest, supporting, and compassionate people I have ever meet. My baby girl saw Dr. Williams and he is by far the most amazing vet. After she was diagnosed … More Photo 1 in review by Amber Clayton Photo 2 in review by Amber Clayton Dhelia Prater 19 reviews·2 photos just now NEW Banfield should be sued because of their callousness on owners and their shandy business practices. I signed up for a plan asked all the right questions was told "sure you can cancel anytime no fees." Ha, wrong. The actual cancellation policy is that you must pay all of the remaining plan cost or the cost of the vet visits you used. The only way to cancel is to sit on hold for 2hrs, or to get hung up on over and over. My mother in-laws dog that was about 13 yrs old and had been on this program her whole life when the dog passed 2 weeks after renewal, this company said oh well you still owe us for the plan. Though the services were decent for the first year this is absolutely not worth the money headache or carelessness that this company and it's affiliates disrespect their consumers with. They found a way to make money off of people's kind hearts and love for their pets. They do not care for you or us or our pets. DON'T USE THEM EVER. I know I'll never go back to them or let anyone I care about use this company."

"Very nice people. I will highly recommend took my senior dog in without judgment even though she was a little bit underweight"

"We have had all our rescued cats , raging from 13 to 3 years old enrolled at Banfield Wellness Plans to prevent any illness or at the very least catch them when they are at the beginning stages. Furthermore, we have lived in several states and having fluid and instant access to medical records was a must for us, also that has given us experience with many Banfield Hospitals, in this area and other states. This location is by far the best in this area, Dr Williams is our cats’s primary care physician (yes veterinarian doctors are like pediatricians having to work with non verbal patients and they have the same amount of college years than a person’s doctor. Dr Williams has the experience, expertise knowledge and more importantly the warmth and understanding of our multicat family to tailor prescriptions and solutions that we can implement. That , is highly valued by us and we cannot express our gratitude in words to the whole team of client service coordinators, nurses, and technicians that are knowledgeable and caring to take messages, pass along information and provide appointments in a timely manner. In short, we cannot be happier with our decision to make this our primary clinic."

"Our #1 Veternarian is Dr. Williams who is the best of the best and so are Dr. Urbina and Dr. Shelton and the entire staff, technicians, and handlers at Banfield on Collins Road. Everyone is very professional, friendly with smiles and TLC, competent, credible, "top-notch", trustworthy, compassionate, and provides *TOJ* Tingles Of Joy! With our new Pembroke Welsh Corgi puppy we decided on the Optimum Wellness Plan (OWP) which is a tremendous value, a terrific return on investment with substantial savings, and peace of mind! Dr. Williams is helping Penney in healthy growth and development. Penney's weight is ideal and second set of teeth are coming in. This is a brand new building that is the perfect size with lots of big windows and doors with windows, great location, easy access with plenty of parking, and an area outside for dogs to go to the bathroom. It's the people inside that make this the best! Very little customer wait time and talented folks at front desk who are excellent at multi-tasking and greeting customers in person and on the phone. Thank you, all! My family and I are very grateful for all you do in taking such wonderful care of Penney."