MyEyeDr.

"This office is VERY unorganized and the front office is rude. I have an appointment scheduled for Friday at 4pm, received a call from the doctor saying she did not feel like having the last appointment on a Friday if I could please call to reschedule. I called several times with nobody answering, when I finally did get an answer they had already canceled my appointment and told me they were booked for the day. The lady at the front office then proceeded to try to tell me well if you don't confirm your appointment or do the paperwork we send out then we will go ahead and put you to reschedule. When I asked her when did they send that information to reschedule or rebook she couldn't answer the question. Then she proceeded to tell me something else about insurance when I cash pay. It seems like the doctor wanted to hit a nice golf game on a Friday instead of taking the last appointment and cares nothing about your schedule or the appointment that you make. If you have kids and have a busy schedule I suggest you go somewhere else"

"This location is horrible. Waited over a month for an appointment for my Dad. Showed up for apt. to find out they cancelled because he did not verify the apt via their phone call. I checked his phone and no (904) number showed and they did not leave a voicemail. I made his apt via the internet and confirmed it via a phone call to the location so why would they cancel his apt because he didn't answer the phone? Do you know how hard it is to get them to answer the phone. Horrible service, whats frustrating is because they felt it was his fault not theirs. This is wrong."

"I was treated like a king from every single staff member including Dr. Rogers. Exam was thorough. Eye glass fitting was done with great care and precision. So very happy that I found this office with the kindest people!"

"The Office Manager has no customer service qualities. She canceled my appointment 5 weeks before my appointment date because I did not get back to her to validate my insurance. Walked out and called another office and got an appointment scheduled following day. This office manager must believe customers are dime a dozen. My family and I will never use this office again while this office manager is there."

"I expected better from an I doctor So I set up an appointment for a specific date the big day come to find out the appointment that I had the doctor was sick the the office lady decided not to leave messages On my voicemail I guess it was too much for her to do about not being able to complete my information once I get there they have no appointments till mid to late Novembe I will be taking my business elsewhere whether it's insured or cash payment I guess they look for priority when it comes to this scenario either way whatever the dollar amount was or is going to be at a different doctor it's a relevant to me. I should have reviewed the previous reviews on this place prior to setting up an appointment will not recommend this to others"