CVS
About the Business
CVS is a multi-purpose institution located at 5301 North Palafox Street in Pensacola, Florida. This versatile establishment offers a wide range of products and services, including clothing, convenience items, pharmaceuticals, groceries, health and wellness products, as well as liquor. Whether you're looking for everyday essentials or specialty items, CVS has you covered with its diverse selection. Visit this store for all your shopping needs in one convenient location.
Photos
Location & Phone number
5301 N Palafox St, Pensacola, FL 32505, United States
Hours open
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 9:00 PM
Reviews
"Very professional and helpful. They alway make sure they give me a heads up when my prescription is ready and when they find problems or need more time."
"Apparently CVS no longer answers their phone unless it is an emergency, you have to leave a voicemail. They did not return my call. I went into the store to talk to someone and they no longer will provide service inside the store, the only way to talk to someone is to go through the drivethru. I will be transferring my prescriptions to another pharmacy."
"Left a message on 11/29/23, no return call. My husband called for me the next day still no call. I decided to stop by at almost 5:00 pm. The employee said he heard my voicemail and will have it ready for me in 45 minutes. Came back, the person at the cash register was not friendly told me my total. I did not expect to pay that amount she told me for I have always been picking up only one medication a visit for 3 years. I was given two more. I tried to explain to the cashier, how I was always receiving my prescription, she told me if I only want one it will be an hour wait. Lucky I had the money because my husband had my debit card."
"Worse pharmacy ever!!! Acted as if they were transferring my prescription to another cvs pharmacy had to me drive over only for them to tell me they didn’t transfer it. A bunch of liars"
"Went to the store about 40 mins before they were supposed to close. I was attempting to get a prescription filled, the automated voice came on and eventually someone picked up it was a woman. I explained to her I was trying to have a prescription filled and that I didn’t mind waiting in the mean time. She lets me know that she wouldn’t be able to fill the prescription because it was late. I explained to her that I really needed the medication which was prenatal vitamins and kelfex. She never never came to the window. I asked her could I drop off the prescription and just have it transferred to the 24 hour pharmacy since I was already at their store. She tells me she wasn’t going to accept the prescription just to transfer it to another store. I said well I’ll get it filled her and just wait. She then says well going to require you to take the prescription to another store. I asked her why she tells me that she’s busy doing something else, meanwhile she has still not come to the window. I park and go inside the store, ask for a store manager explain the situation to him and he then tells me oh I think she’s sick so she’s gone for the day. I said sir I just came through the drive through and she never came to the window. I explain to him that I need the prescription or at the very least she could accept it then I could just have it transferred. He then tells me that he isn’t going to make her, the pharmacist accept the prescription because she’s sick. I told him that I’m there inside the store within a reasonable amount of time to just take it and I’ll pick it up at another store later on or come back. I ask for the district manager the store manager Anthony tells me he doesn’t have a district manager. That he doesn’t have a boss that is above him. I purchased an item to get the store information. Even still he was being rude! The only polite person was my cashier at the store."
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