CVS

"I left CVS as a customer many years ago for Walgreens. I decided to try them again recently to by regret. Leah the manager on duty on 12/28/23 was one of the rudest and unprofessional person I've had to deal with. I would strongly suggest patronizing their competitor Walgreens. Atleast Walgreens knows how to treat their customers. The people who essentially provide them their paychecks. I sincerely hope Walgreens will continue to build stores near every location a CVS is. If you don't know how to treat customers you shouldn't have a job especially in a management capacity."

"I haven’t had to pick up a prescription in years; upon walking up to the counter, the older gentleman pharmacist was immediately short and rude about asking for my name and date of birth. I already had an issue with my doctor sending me to the wrong CVS, he then told me he didn’t have it ready yet ( when I showed up an hour after having left the doctors) and that it’d be another 45 minutes and then immediately disregarded me to speak to the next person in line. Sitting here waiting, I listened to this man continue to be rude with each guest he had. Never will come to this CVS again and I hope that these employees can be addressed about how they handle their customers and maintaining a better attitude and more helpful demeanor."

"The pharmacist today was extremely rude, and confrontational. Lecturing me on how I should have called, how I must not be signed up for texts or using the online panel because it would have shown there was an issue with my insurance. Smug, rude, and condescending. Honestly, being in healthcare myself, and having previously work in pharmacological retail, this gentleman should be fired. Disgusting way to treat clients."

"I called the pharmacy and talk to a gentleman to see if my prescriptions are there, he said yes they will be ready in a hour. I get there and they only had one ready, so I asked about the other three. He said he only filled the antibiotic “BECAUSE ITS THE MOST IMPORTANT” and I can pick the other up tomorrow. WHY WOULD I DRIVE TO PICK UP ONE SCRIPT. I then asked if the inhaler was not important for my daughter who just got out of the hospital for breathing issues. What in the world."

"The Pharmacist Jason needs to be removed from his position immediately. He is the rudest, most unprofessional person I have ever had to come in contact with. He was yelling at a customer using profanity and complaining about the amount of work he has to and told me to come back there and do his job. Honestly I work with the public and deal with people all day long and would never think to speak to someone the way he did. A woman needing her medication which was supposed to be ready for her to pick up before she left to go out of the country spoke ever so softly asking what she could do to get her prescription and he came out from behind the counter and yelled at her, told her to go someplace else to get her prescription filled, and was as rude as could be. This woman was sweet and kind, did not deserve to be yelled at like that, then when I said that isn't necessary he yelled at me. He swore at everyone telling us to shut up and not to talk. I do not think anyone should be speaking to a customer in that manner. I do not care how stressful your job is, walk a way and take a break, that is completely unacceptable. I have never been so upset and felt so bad for this poor woman. I do not care this was completely unacceptable behavior and this is why the other customer service people treat customers the way they do because he shows it is okay to speak to a customer in this manner. Unbelievable, he needs to be drug tested and removed from his position immediately. Not only does he yell at the customer in the store at the counter he yells at the people on the phone and exposes all their information due to how loud he is, this is wrong and something needs to be done. If you don't need to go here for a prescription I would advise you use different pharmacy!!! Something needs to be done with this man ASAP!!!! And to top it off they will not fill prescriptions early even though the Governor has passed a rule to do so."