The Villages Insurance

"I would give negative 10 if it were possible! I called one week ago and spoke with them regarding insurance on the new home we are building! The woman on the other end of the telephone asked at least twenty questions including my social security number I even emailed corresponding information about our new home! I was assured I would have a quote within 24 hours! Still nothing! If they treat prospective new clients like this I can’t imagine how they treat you when you actually have a claim! I have since contracted with a company who valued my business!"

"This is probably more of a complaint against Progressive Insurance rather than against Villages Insurance. However, even after bundling my Home, Car, Motorcycle and Golf Carts with Progressive all my coverages went up 50% with no claims. Consequently I now don't believe you have much of savings when you bundle if any. This is the sacrifices you must endure if you live in Florida I suppose. Again no complaint Village Insurance just very disappointed."

"I stopped by to talk to Keriann Varney at the Brownwood office. Since I work for The Villages Insurance I was there on other business. I happened to mention that my golf cart insurance was due and what the amount due was. Keriann said that’s really high. Five minutes later after shopping other companies, Keriann came back with a quote saving me over $100. Thank you Keriann. You rock."

"This 5 Star Review is for Julie Webb, Claims Advocate for Progressive Insurance via The Villages Insurance. After no response from the Progressive claims agent assigned to me I had a call directed to Julie Webb. Julie is a consummate professional. Julie returned calls immediately and navigated the steps needed to move my claim forward. Julie did this several times patiently and professionally. A true advocate. Thank you Julie"

"Today I had to contact The Villages Insurance client relations department to correct payment information on my policy. Jasamine Bice called me back and efficiently and professionally corrected the information, sent me a confirmation with corrected policy information, and followed up with the carrier on an additional request I made regarding my policy with that company. After four earlier calls in the morning, once I spoke to Miss Bice, within a few minutes everything was taken care of and I had received my email confirmation. Thank you Miss Bice for your professional efficient and courteous service today February 8, 2023."