Tire Choice Auto Service Centers

"The manager was beyond helpful. Very pleasant to deal with. I believe his name was Kern."

"I was recommended to go here for services, I cannot do the same as of this writing. On 2/12/24 I took my van in for new rotors and brakes. I got my new brakes and everything works, but I also ended up with two badly damaged doors on my passenger side. From what i was told, the person who did my brakes didn't get enough pressure back into the lines to alow them to brake. So, when they went to reverse out of the bay they couldn't control their speed and scraped the wall and left deep gashes down to bare metal and a huge dent. For the record I was incredibly understanding and was not upset at all as I was assured that it would be taken care of by their insurance, and I was given a discount on services. I was given a cooperate number to call and was told that I'd have a call back for a claim by 2/14/24. No call has materialized as of 2/17/24. I also asked to have my A/C checked and it was forgotten about twice (i forgot to remind them for the third time after having already paid). If this gets rectified in a timely manner then at best I would give this location a 3 star rating, maybe."

"I'd like to give a shout out to Manager Keri Campbell! Today while waiting in line to have our car serviced I noticed how kind and patient he was to an extremely verbally abuse customer. She wouldn't stop berating him for things he had no control of! She was there for at least 10 min yelling and screaming! He politely tried to sooth the situation to no avail! He graciously offered her money back , gave her his managers phone number and corporates! Nothing was good enough for her. Can't believe he kept his cool so well! In reality he should have filed a police report for defimation of character and extremely inappropriate behavior. She even had her husband with her and he said nothing to her about her actions!! Kerin did a great job avoiding what could have a much worse situation!"

"Today was a 5 Gold Star day for Kern, who was working alone. He handled the constant in-flow of customers, working on several cars at a time. He kept a professional demeanor throughout the 3 hours that I had to be there. If I was still in business I would want this young man working for me. He deserves an excellent review!!"

"I am now a customer for life! I live in Ocala and work in Lady Lake. My go-to tire place in Ocala closed recently and I have been worried I would not find a suitable replacement but after my recent experience here, I'm happy to report that I've got a new go-to tire place! The staff was incredibly helpful and nice and seemed genuinely appreciative to have my business. After a rough morning recently in which one of my tires AND my spare were flat, I feared the worst when stopping in. They discovered my tire just needed a new valve stem and the spare just needed some air. I'm back on the road for a fair price and while I don't look forward to tire issues, it is comforting to know I now have a trustworthy place to go when it's that time again."