Labcorp,

8600A Co Rd 466 Ste A, The Villages, FL 32162, United States

"The lady that takes your blood is great. Blonde desk clerk is RUDE.I feel bad for her because she doesn't seem happy to be there at all."

"Brought my 5 year old daughter here for a blood draw, quick and great service. My daughter gets upset when she needs blood draws. The employee gave her a stuffed animal off their desk to make her feel better. Thank you"

"The gentleman doing check-in this morning was pretty rude- he tried to tell me i should go somewhere else and even after I checked that my insurance was in network he told me it was but I'd be charged like I was out of network. Which isn't true at all as all my labs came to a total of $10. It felt less like he was trying to be informative and more like he wanted to have less people in the lobby since they were running behind. The urine collection here seems like it needs someone from corporate to check it out. There are no wipes, nothing available so you can get a clean catch sample. Then you have to hold your urine sample until called back. No labels on the cups- just your name wtitten in pen big across the side which to me feels like a hipaa violation potentially. As for my phlebotomist- she was friendly and got it on the 1st try, however she didn't cleanse/prep the area prior to sticking me. Overall, while my phlebotomist was sweet and clearly good at capturing my blood- the facility itself needs to be inspected by quality control and held to corporate standards as well as have employees re-trained to provide better customer service."

"DO NOT SUBMIT TO A URINE TEST AT THIS LOCATION! They do not have the correct facilities or supplies. I had to urinate in a disposable paper coffee cup with a plastic lid that did not secure the top, walk it through the lobby and place in a bucket with at least 10 other unsecured samples in paper cups, that had been there who knows how long, in a room with no staff monitoring the bucket. No paper towels in bathroom for potential spills and no alcohol swabs for clean catch sample. Absolutely disgusting and ridiculous. I am concerned about contamination and false results. Making a report to AHCA!"