Zaxby's Chicken Fingers & Buffalo Wings

"Received 20 tenders when I was meant to receive 20 bone in wings. Noah, the general manager, told me he already wasted 20 tenders, which cost him “a lot of money” and will not replace the wrong order. Now I ordered 20 bone in wings, again, and have to wait, again, and had to pay, again. Thank you Noah, for not helping and making me pay again. ( I even brought back the 20 tenders!!! )"

"I’m doing just one star because you guys need to have a communication sign saying the you guys close the lobby earlier as well is the delay on your food we come here to have a relax time to eat not to have a bad day also I waited for almost 10 mint in the drive through just to make my Oder to tell me the nothing is ready"

"My favorite fast food spot since I moved to Florida! I go at least a couple times a month and always get the same thing - NUCLEAR chicken fingers! Yes, the Nuke sauce is what's up, I cannot get enough and I'm making myself hungry just thinking about it. The picture actually doesn't do them justice, they went light on the sauce this time but STILL five stars. A 4-fingerz plate is totally filling for the average person. If you really want to feel stuffed, go for 5. Let's go deeper - make the fries a large. Make the drink a CHERRY MELLO-YELLO. Now you're a superstar. This is as good as it gets, literally the pinnacle of modern Western cuisine. Texas toast, boom, delicious. Coleslaw, delicious. Sloshing fries through nuke sauce and into the ranch, boom, delicious. Even better, the service rocks! I've been through probably 100 times now and never had to sit and wait long, they keep the line moving and always have it ready for me at the window. Can't wait to go back!"

"We have never been to a Zaxby's before. We had seen locations before, but honestly didn't know anything about them. We recently found out that they were about chicken. We like to try different places that we have never been before. So we decided to try this Zaxby's for lunch. I was impressed with a lot about this Zaxby's. When we first walked in, it appeared clean, from what I had seen. There was an issue with the soft drink machine that had a huge pile of ice. When you pressed the the ice bar, it dumped a lot of ice. Way too much ice with one push. As such, the machine was full of ice where you want to fill your cup with ice and drink. Not just a full cup of ice and then some. I'm sure this was just a glitch and was probably rectified already. Zaxby's has a small menu on the wall behind the counter. We found it quite hard to read. We also didn't have a clear understanding of what they were saying on the menu either. Then the third issue: We both had a difficult time understanding the women behind the counter. She spoke very softly, along with trying to understand the menu, made our ordering fairly difficult. That in itself led to us getting something different than we wanted and thought we were ordering. Ok, that's the somewhat negatives. The positives: Zaxby's does chicken. That's it. But they do it very good. They do not seem to play around with burgers or hot dogs and what ever else. They just concentrate on what they do good, chicken. Our lunch was quite good. The fries could be crispier and could use some or more seasoning. But the chicken, fries and toast, that I ordered was better than I had expected. The chicken fingers were very good. The wife ordered something that turned out to be different than she thought. But we didn't say anything. Her sandwich was good, according to her. She didn't like the pickle on the sandwich, while at the same wondered why there wasn't some other greens or such on the sandwich. I guess that's where personal taste comes into play. Personally, I don't care for any greens or such on a chicken sandwich. Again, personal preference. The dining area had a nice mix of tables and booths. But more importantly, was roomy and not crowded like a lot of these types of restaurants. So navigating the dining room to a seat, didn't have you brushing up against people, or running a maze to get to your seat. When they didn't have folks ordering lunch, at least one employee was in the dining room wiping down tables and such. And the whole place did appear quite clean. We both went to the restrooms to wash our hands after the chicken. And we both noticed that the restrooms appeared clean as well. So other than the ice situation and a hard to see and clearly understand menu. This Zaxby's was kept nice. Well done to the employees who make this happen. Again, I will say that I was impressed with this Zaxby's. I'm sure not every Zaxby's franchise will be up to these standards. But this Zaxby's was a nice clean place with very good chicken. Other than a couple of minor issues, they surprised us. And it's funny how we put off finding out what they were about or trying them for quite a while. They were a nice surprise. Well done. I just hope the next Zaby''s we will definitely visit will be this good."

"BEST Zaxby’s experience. Decided to try the Carribean Jerk chicken wings this time and they were awesome. Full of flavor and delicious. Staff was very friendly here and helpful. Seating is well laid out with lots of space. Modern feeling Zaxby’s with a new layout. Highly recommend trying them out."