Haddon Place

"Beware at all cost . I moved into my apartment October 30th . I had never seen the apartment inside but I didn’t think it would be bad due to the area I was in . I recently lived at the neighborhood right across the street . They were raising my rent so I decided to move because I’m adopting my little brother who is 7 years old and needed to save money . I’ll attach pictures of the many issues I’ve had since living here . I also have videos I can show in court if needed . The main problem was the plumbing . When we use my little brothers shower water floods the floor , the toilet runs and his rooms carpet gets wet. We also noticed water seeping through the walls. They sent someone out who didn’t even get to the issue until thanksgiving even though both bathrooms were unable to be used . When they fixed it they only fixed the outer part of the faucet so there is still water seeping through the wall and soaking the carpet as well . I also let them know that there are rusty nails sticking out the side of my toilet in both bathrooms . I have cut my hands several times cleaning out toilets . Maintenance saw the request and closed it but nobody ever actually came to fix it . I have complained about my ac and heat several times . Maintenance has even commented on the fact my apartment was hot and uncomfortable. When I had time I went to the office and Joya even sat me down to put in maintenance requests for me . I had refused to pay the rent at the time but assured my issues would be addressed so I paid them . Nothing was ever fixed. On warmer days my apartment has gotten up to 75-80 degrees . The only cooling we have is the fans I had to buy . The heat smells like fire even after hours of going . I also told them about a stain that was caused by a leak from upstairs . Was never addressed or fixed . My tub in the master bathroom has dirt on the bottom that I haven’t been able to get out since moving . I have not used this tub . Sandy from the office came and took pictures and said the tub needed to be resurfaced, they never came back to fix this either . My kitchen sink is leaking after maintenance was called to fix it . It’s still having the same issue . When I talked to Julie about all these issues I also mentioned I didn’t have a garage even though I had asked for one since moving in . I told her C13 is empty and I’d like to use it . Her exact words were “I got you Ms. young . C13 apartment 7105. You can come get the key tomorrow ” so since then I have been using the garage . I’ve been running around a lot and hadn’t gone to the office to get the key yet. Yesterday 1/17 she called me in front of witnesses and said I was using someone else’s garage. I explained to her she told me I could have it a few weeks ago . She then stated I could use c16 instead and to come get the key in the morning she would call me. I went to the office to obtain the key . They told me Julie wasn’t in so I told them my car was parked and I’d be back . When I went to get my car out the garage the door was locked . I called the office 6 times no answer so I walked to the office , knocked on the door and was told Julie isn’t there . Julie walked right past me , the police were called by me as I felt I needed to make sure I had witnesses and a mediator. At the end of the entire ordeal , Julie never came out or addressed what was said the day before . She never a knowledged that she said I could have the garage both times but somehow dropped the ball. I had to move my stuff from the garage and was told I’m not allowed to come back to the office. I have metal in my back and missing muscle in my leg due to a car accident. I should have never had to move my things again considering she said I could have the garage both times ! The entire experience at this apartment has been exhausting and unfair . There has been mold around the windows . Once I told Joya about it she stated they were aware and it’s mildew not mold . My toilets run constantly. It’s just been issue after issue after issue . My brothers caseworkers have even advised me not to pay them"

"I have been at the Haddon Place Apartments for over 4 years and our new management is doing a great job. The new community events are amazing, promotes togetherness and are simply fun for the kids."

"My family and I moved into our new home in September. I inquired about the property online and Julie, the office manager followed up with me with the most pleasant phone call. Upon my arrival at the leasing office Julie greeted me and my son and made our experience an excellent one. We moved in and the issue with our stove was immediately resolved. It’s quiet and clean and the neighbors are nice. The property has events that my family engaged, we love it!!!!!"

"Haddon place is nice and quiet community with options for everyone. It has basic amenities like a pool, 24hr gym and laundry room. The location is also good only being a few minutes from all sorts of stores and the square. Everyone in the office is polite and helpful, which makes it easy to talk to them. The office also has events that cater to everyone to increase the sense of community."

"Today I had the absolute best encounter with the office staff at Haddon Place Apartments! When I came in I was Greeted with a warm welcome and a big smile from the property manager Julie, she was so inviting and kind. She took her time and went over all of the requirements to lease there , she offered me something to drink and even took me on a tour to the model. The apartments were clean and well kept and she really made me super comfortable when discussing what I needed for my family and myself. I will absolutely be applying here as soon as possible!! Thanks Julie!"