Minute Suites ATL - Concourse T 6000 North Terminal Parkway, Atlanta, GA 30320

"I think we are all complaining about the same lady with curly hair working at Terminal E. She doesn’t care about her job and should be fired. I don’t understand why in some places in the U.S. we paying customers — btw I do treat people with respect and courtesy— but why do polite customers need to be given attitude by people who are paid to help us? The lady working in E at 2pm on 11/28 is absolutely rude and seems to hate her job — and if that’s the case, then isn’t it time to give someone else - a more deserving individual - do the job?"

"Minute Suites Concourse E My family (4 persons) spent 2.5h in the Minite Suites on Nov 16, 2023. We were barely there for an hour when we got a knock on the door and the woman asked whether we clogged the toilet. I said, excuse me, what are you talking about? She said no adult would leave a toilet looking like that so it must be one of my children. I responded that neither of them had been to the toilet yet and at 5 and 3 years old, I would not let them go unaccompanied, so she shouldn't make assumptions. The woman was extremely rude and later charged our credit card an additional $150 cleaning fee, which was never communicated to us! Something needs to be done because this is absolutely unacceptable. We called to query the charge and a rude woman hung up on us when we asked to speak to a manager."

"Great access to highway, rooms were horrible. Mold growing everywhere, making the room smell like it hasn’t been cleaned in for ever."

"Full disclosure we ended up not staying here due to Delta’s crazy policy and procedures when you have more than 6 hour layover. HOWEVER, the guy at the counter working B24 at 9:00 pm on 7/5 needs a raise. He was 100% business and straight shooter. I explained our specific situation (thank you Delta) and he told it like it was. I appreciated his honesty and integrity. If my situation brought me to need Minute Suites again, I would entertain this idea again."

"The room was clean. The daybed was a little awkward. The room was cold, although we finally found the thermostat. And they kept changing our time without taking our schedule into account! But we needed sleep to be ready for a late night flight and drive, and being able to rest away from the crowd was good."