Crabapple Ace Hardware 12350 Arnold Mill Road, Alpharetta, GA 30004

"I am a woodworker of sorts and frequent this Ace once or twice weekly. Excellent, did I say Excellent customer service. The rewards program is great too - always seem to have a coupon or reward dollars available on the app - makes it a little more competitive with the big boxes if you shop frequently. Note the prices are generally reasonable without the rewards and my experience with the Ace branded products has been good. They have a great selection and with very few exceptions I am saved a trip to the big box store and can get answers from the knowledgeable staff - Love this place! And especially like being able to support a local owner/family."

"First of all I want to apologize to Matt the Store Manager and the 2 employees working the date of 01/29/2024 around 12:00 pm for the accidental 1 star rating (intended for the store in Milton area) because they truly DO NOT deserve that. They went above and beyond on helping and assisting. On my defense, the email for the survey stated “rate your interaction” but was not giving the address of the Ace Hardware, which was an online transaction and over the phone interaction with the store in Midtown/Milton, beyond acceptable level of any common sense or courtesy! They could learn from the Team members in Crabapple how to behave. In a nut shel, the manager and employees at the Crabapple location were OUTSTANDING"

"I was a couple of minutes late, the owner let me in and he was very accommodating. Great store for Stihl service and parts for chainsaws or any other Stihl tools."

"ALWAYS friendly service! Prices are good and the selection is great. Much more pleasant experience than the big box retailers!"

"I bought a new Weber Genesis from this Ace last week. Matt helped me, who I believe was the owner. I appreciate how he asked questions like what I’ll be using it for and if I saw the exclusive Ace model as an option. Going in I was prepared to bring it home to assemble, but Matt shared they had a promotion going on around free assembly and delivery with grills. Matt set up our delivery for next day and I couldn’t be happier. The grill fired right up and I didn’t have to take two hours putting it together. This place really feels like your neighborhood hardware store and due to my experience I’m more likely to go here vs Home Depot. Thanks for the great experience Matt."