Beacon Hill/Kensington Chesterfield 816 North New York Avenue, Muncie, IN 47303

"My roommate and I are both college students attending Ball state University. On move in day our refrigerator was not working, dishwasher was in pieces (Screws and washers laying inside), and our microwave doesn’t even fully open but instead chips paint off the walls. We put in a total of 3 maintenance requests, several visits to the head office, and countless phone calls. We are almost a month into our lease and things still are not fixed. It’s been a struggle not having a place to store food. My roommate and I ended up buying a cooler and ice to keep our meats and cheeses cold. We bought ice everyday for 3 weeks and ongoing. We need help."

"If I could give this apartment less stars, I would. This was my first apartment, so I was not expecting it to be great. But it was really bad. My move- in was the worst. I moved in and nothing was cleaned, the AC was off and they had just painted so there was paint DRIPPING off the walls. Our entire stay, the AC never worked past the first floor. My roommates couldn’t even sleep there because it got so hot. Maybe the insulation was bad? The dishwasher had mold in it, as well as the floor under the kitchen sink (as pictured). This was from a leak under the sink. The second picture is my foot stepping on a soft spot in the bathroom. This was never fixed even though someone could have fallen through during our time there. The floors were dirty and I had to mop them all down. The oven was also dirty as well as the cabinets. One smoke detector was hanging off the wall upstairs when I moved in. Some of our window locks were broken, but we never asked to get them fixed because I just gave up. At the very end of our stay, we had a bat or some animal in the wall upstairs on the third floor. Nothing was done about it and we went several nights hearing it flutter in the wall. Also had some bugs come out of the vents, so I doubt they were ever cleaned. I am very disappointed and I won’t be renting from here again. This was at the beacon hill apartments. Hopefully other BSU rental locations are better. I wish this location would’ve worked out, because I loved its proximity to campus."

"I love living at Beacon Hill! Throughout the four years of undergrad I lived in houses off campus which was a BIG mistake. beacon Hill is cheap and you only pay for electric & wifi! The staff is also super nice and they provide gifts and food in the office throughout the weeks of each semester. I would highly recommend living here to all my friends!"

"I thoroughly enjoy living at Beacon Hill, especially for the price and location. I love that I am able to walk to class and not have a long distance to go. The apartments are really nice and well taken care of. Definitely recommend living here if you are looking for something around Ball State."

"I absolutely love living at Beacon Hill. The apartments are very nice and well-kept, especially for the price. The staff have always been extremely friendly and helpful throughout my time at Beacon Hill. Plus, the location is awesome in regards to campus! I would definitely recommend living here!"