Hamilton County Health Department

"Birth & Death Certificates: Be born in TN, have a valid photo ID. $15 cash, $17 credit/debit card. Walk-ins welcome. Certificate same day."

"Getting someone to answer the phone to set up an appointment is like brushing teeth while eating oreos. I have called twice now to set up an appointment for my son. The first time I got hung up on & the second time I've been put on hold for 10+ minutes, still CANNOT get someone to answer the phone! This is during business hours."

"Family Planning unit was amazing! Everyone was so friendly and helpful. The nurses took time to hear my concerns and answer my questions (and I had a lot of questions.) They talked me through the procedure and made me feel comfortable."

"I made a three hour drive from Georgia to pick up my birth certificate on Monday only to be told the system was down. They directed me to another county’s health department 40 mins away. I get there and there system is down. I went back today after being told I was able to lick it up and they lady said come back tomorrow. I explained my situation from Onday and me driving again another 3 hours today and she didn’t care. No emotion or empathy, didn’t care. Happy I don’t live in that county or state terrible customer service. Wish I could give 0 starts. DO BETTER!!"

"Me and my partner just moved into an apartment. For the past month we have been non stop sick. Nausea, Sinuses, Abdominal pain & diarrhea, sore throats and congestion. Each of us got tested for Covid-19, Strep, Flu, and various other throat like and nasal sickness. Tested negative for everything. We started to do a little investigating and found there was black mold in our vents. I called the Health Department’s environmental services and before I even got a chance to explain any of this was cut off and told they can’t help me and that it is not their job. Don’t count on them to even listen to your concerns."