Homewood Suites by Hilton Atlanta Buckhead Pharr Road

"I’ve been meaning to give my review but I’ve been busy. I booked a room around New Year’s Eve to be closer to a few events I had near the area. To get right to it, I think I captured and killed about 15 bugs and the water didn’t get past a breath of hot air. Luke warned me at best. Another thing was that you can literally see right under the room doors without having to stoop down to take a peek. Room phone was faulty and the parking decks are dangerous as mirrors are needed to see around the corners. This hotel is under construction and you will definitely take notice."

"I have always stayed at Homewood Suites by Hilton for many years and enjoyed my stay however my recent stay at Atlanta Pharr Road did not meet expectations. Apparently this hotel is converted from a previous hotel chain. Here are just a few issues observed, the finishes and details are very poor throughout the hotel starting from paint, old noisy slow elevators, small room, very small bathrooms that ae difficult to close . The breakfast area was too small and had only a few items compared to other Homewood Suites. I addition, when making reservations I was told there is an indoor heated pool and functioning but very dissapointed to find out it was being renovated and closed. Hopefully Hilton management will take note and improve next time."

"They are currently under renovation, so perhaps things will improve. I had previously stayed in this hotel when it was under different management (corporate). Since it was centrally located and a Hilton property I expected a different experience. 1. The toilet clogged (plunger in bathroom already, known problem) 2. No coffee in room despite coffee maker and tea bags. 3. Desk staff (morning shift) not the friendliest) when I inquired about) loyalty point assignment for this stay. The kitchen manager was exceptionally helpful and accommodating though. I really appreciated his helpfulness and friendly nature. The price and location was great...but Hilton usually does better."

"This place is a nightmare. My toilet stopped working and the front desk told me there was nothing they could do. So I had a non working toilet and a sick kid with the runs... it was terrible. Not to mention the hotel is under construction. It really shouldn't be open. They definitely need to get their act together. I was utterly disappointed."

"Being a lifetime Diamond implies I've stayed at many Hilton properties of which some have been Homewood Suites. When I arrived, no one was at the make shift lobby. No problem, I have a digital key and went up to drop my bags. Returned down to get a physical key and bottle water. The person at the lobby did not acknowledge any loyalty, nor did he offer water and when I asked for water, was told they had no bottle water. Now, in all my years, that is a first! I then asked where is the breakfast area? It was behind us. See the picture. I really should have read the reviews before having the travel team book this. In any case, I'll be checking out after 1 night going to a different hotel. Actually can't post the picture. Update. The hotel didn't have fire alarm system. I got awakened by firemen banging on my hotel room door yelling to evacuate the hotel. Which hotel doesn't have a functional fire alarm?"