WV Public Employees Insurance Agency 601 57th Street Southeast, Charleston, WV 25304

"Literaly every one who has PEIA hates it with a passion they are money hungery. the best of all there options cover nothing they keep upping their premiums effectively wiping out all state employees pay raises. And on top of that if your spouse can get insurance thru their work but don't nomatter the reason they tac on a extra $130 monthly charge so don't worry PEIA I didn't want my raise but you sure did"

"Worst customer service ever and they delay all approvals so you cannot get help you need."

"If you drop your life insurance through nonpayment, PEIA will turn you over to a collection agency. Do this in writing or they act like you are under contract and try and ruin your credit rating with a collection agency. You will also get calls from the insurance agency. This is stupid to do to retirees."

"They have security officer over billing that thanks he is a docter. Called me incompetent and can't show me no records except I had to sign a paper to see what my premiums was. Way to much so I declined it but that paper come up missing. Threatening with turning me into the credit berrow ."

"I called, waited 30 minutes on hold, and then was cut off 5 minutes into my call. No effort made to call back. I'm just trying to end my plan as I moved out of state and am covered through a different insurer now, but PEIA is blocking that. Very frustrating to work with."