Mountain State Oral and Facial Surgery 869 Oakwood Road, Charleston, WV 25314

"Have been to their other office in hurricane and they are wonderful. However this location is terrible. I had a tooth extracted, and they just gave me Advil for the pain. But the dr also broke off half of my tooth that is behind the one that was getting extracted. They never told me this or anything. Once I got home I noticed something felt sharp and I looked and sure enough they broke a tooth while they were taking a different one out. So now am I not only in pain from getting the one removed. But I also am going to have to pay more money to get the tooth that they broke fixed. Save your self the pain and headaches if this place and go to the hurricane location. This location gives the whole company a bad image."

"I had one wisdom tooth removed. I already had 3 removed so I know what to expect. He didn’t use any numbing on the gums before he used the syringe to numb it. He didn’t believe me when is said I was feeling pain. I know the difference between pain and pressure. He starts numbing it again but never gave that time to kick in and kept pulling. Never went over any care on my part just a packet and out the door. They won’t call in prescriptions so that was an extra hour in town waiting on them. They even gave me the wrong prescription when I told them specifically that antibiotic didn’t work for me. I wouldn’t recommend them to my worst enemy."

"Had appointment with Mountain State at 0745 hrs 01/04 and arrived at 0720 hrs signed in and was called straight back. This facility is awesome I would like to highly recommend anyone and everyone if needing any dental procedures done go there their staff is awesome."

"I had a great experience at Mountain State Oral and Facial. The staff did a great job making me feel comfortable. They were very warm and welcoming making a difficult experience positive. Would highly recommend."

"My daughter had 5 teeth extracted. Three together. No sutures. She is currently at the ER and bleeding an abnormal amount and has been for hours. Her face is also still numb almost 24 hrs later. I absolutely do not recommend this place. The ER is even appalled by all this."