Petco 325 Paul Huff Parkway Northwest, Cleveland, TN 37312

"You know I frequent Petco in my hometown of Fort Oglethorpe, GA and today I decided to visit the Cleveland, TN store on Paul Huff. I will never go back to that store ever again. The employees were rude and when I asked Robyn about a size backpack for the dog, she seemed bothered that I asked her and said "I don't know" ... as a small business owner myself ... this is a terrible presentation of the brand Petco ... I ended going to Petsmart across the street and got what I needed for my three dogs."

"We started puppy training classes with our hound dog and Robyn! Robyn is kind and knowledgeable and we are very pleased with the store and the merchandise."

"As a owner of multiple fish tanks, dogs, cats and much more I frequently visit Petco. In just the last 2 weeks I have spent around $500 maybe a little more of i include my sons purchases too today was my first time at the Cleveland Tn location and this will be my very LAST in this location!!! EMPLOYEES ARE EXTREMELY HATEFUL AND UNPROFESSIONAL !!!!! Did a online order for a fish tank picked it up the employees banged up the fish tank taking big chips out of the corners and scratching it up wanted to exchange it for another one and they demanded I pay $11 more than what I paid online already trying to say I didn't pay taxes but if you look at my app online order I plainly paid taxes. Very poor customer service.... people take my word drive the extra mile and go somewhere else"

"They want to charge you .10 cents for a bag. I'll buy my stuff elsewhere. This store has some balls to be that petty while a recession is happening. Prices on everything have gone up, and petco decides to Nickle and dime people over a bag. Talk about greed."

"Pleasantly surprised at the freshwater fish department. Clean, with healthy fish. Plenty of variety. Very helpful and friendly staff. My fish are in quarantine at my house, and appear very healthy so far."