Wendy's,

803 South Park Street, Carrollton, GA 30117

"Wanted to dine in, order kiosks were not working correctly. Were told that there was no one to work front register that we could use drive thru."

"Passing through LaGrange and evidently folks in this part of GA are deaf. Went through drive through and the speaker blasted me to other side of my car. Food was good and service was quick."

"So the manager in training was on the phone and then the manager Destiny got on the phone and said there’s nothing she could do about my order she could’ve put nothing in my bag and I should have to take it up with DoorDash instead of dealing with her she said she doesn’t have to deal with customers. She doesn’t need the money, when I spoke to a friend of mine, that is a GM she got highly upset and started whining and crying. She said that she bagged every order for DoorDash and she asked a Dasher to let us know that the food that we ordered was not available because they have ran out to the Dasher the Dasher said look, I can show you my reviews I’ve never had this happen I’ll always call the managers name is Destiny she said that she will be there till 11 and that the GM will be there at 6 AM in the morning and she would give him a call before I had the chance to talk to him The main issue was we ordered two baked potatoes and they only have one and then put fries in the container. They said that they substitute fries for a baked potato because they are the same price. I said that doesn’t make sense. It’s like I ordered steak and you give me chicken. The managers name is Destiny. She said she’s not worried about losing her job because it’s all against hers no wonder the companies on the break bankruptcy employees like that"

"The manager took our order. He was very friendly. I was there after the lunch rush, the tables and floor had been cleaned. I had the spicy chicken nuggets and loved them! They actually made my eyes water."

"I doubt many people read these anymore, and I debated this review. I am not one to publicly complain about things like this. After much thought, I am doing it. I can’t be the only person that has experienced this with this location, and will not remain quiet about the treatment received in front of my children. If it were possible to give 0 stars, I would. I went through this drive-thru with my uncle and 2 children. The woman on the speaker was extremely unfriendly. I ignored it, and proceeded to say “hi, how are you?” She very rudely responded with “what can I get for you”. Ignoring the coldness once again, I continued to gather my family’s orders. Becoming overwhelmed with her rude responses, I decided it was best to go inside instead. I pulled forward to a spot adjacent to the payment window, and leaving my children in the car with my uncle, I got out of my car to go inside. To my surprise, one of the employees slung the drive-thru window open and asked if I had just come from the drive-thru. I replied “yes”. He very loudly said “oh my god, She’s got an attitude”. At this point frustrated, I continued inside. Although my initial task was to just go inside to order my food in case it was difficult to hear me over the speaker, I decided to just speak to a manager instead about the rudeness. Once again to my surprise, the manager was the one that approached the counter. If he had been standing there for the 30 seconds it had taken me to get through the door, he had to have heard the whole incident. I attempted to approach with kindness and inform him that I didn’t want the employees to feel as though I was being rude or mean to them. I explained that she was being rude, and having worked in fast food, I felt it was best to just come inside in case she couldn’t hear me. He then made excuses for the employee saying that it’s difficult to hear when it rains, and made no comment towards the employee that harassed and verbally attacked me through the drive-thru window while my children, and uncle were in the car watching. At the end of the conversation he attempted to ask if I had completed my order, and if that’s all I wanted. I informed him that we were just going to go somewhere else. I know my little 5 people family won’t be missed by this store. They will still have money coming in, but when I say I will NEVER go somewhere again. It was a very disappointing and unpleasant experience for myself and my children. I’ve never had an employee behave in that manner, and that aggressively for simply attempting to feed my family. It didn’t make my son comfortable knowing that I was walking into a restaurant in which a man just got mad at me through a window either. I have brought it to the attention of the corporate office, and have yet to hear anything back. I am hoping Monday, someone will hold some type of accountability and responsibility for these actions. Aggressive people should not be employed directly with other people if they can’t control their temper!"