CVS Pharmacy 2782 Cobb Parkway Northwest, Kennesaw, GA 30152

"Very busy nite long wait"

"Love this CVS, I love how friendly and professional the staff is. Switched over from Walgreens’s and couldn’t be happier. Yes they are busy but they always take care of me."

"I was at the Minute Clinic. Great care! She called in my prescriptions over to the pharmacy. I waited a good 30 minutes knowing it would take time. I went up to get my script and they couldn’t find it anywhere. He came back and said it isn’t in the system yet and to give it 30 minutes. Not happy but things happen. After 30 minutes, I went back up. He said they still didn’t have it. I asked him to ask the pharmacist if they had at least received the orders. They had not so they checked the voicemail and it was there. They asked me to wait another 30 minutes. Not happy but what can you do? They were busy. My Minute Clinic appointment was for 5:10 p.m. As instructed, I arrived 15 minutes early. I was there for over 2 1/2 hours with a 35 minute drive home. I got home a little after 8 p.m. To add insult to injury, I was sick and sitting with a mask on that whole time. I think someone needs to be checking those voicemails on a more regular basis. Also, the Minute Clinic nurse should let them know when she leaves a message or maybe manually write it up and drop it off or give it to me to drop it off. When I finally paid for my script, she said I would have to take my other items to the front checkout because the pharmacy line was so long. I only had a few things. I would understand if I had a whole cart full. I know they were busy but it is no excuse for how my situation was handled. I almost walked out leaving everything behind except my script. I didn’t . I went up front to checkout. I will not be returning to that location."

"I went there last night to get a prescription and some cough medicine. I waited 20 minutes in the prescription line behind ONE customer. At no point did another cashier come to help. I simply left to the front to purchase the cough medicine and again there’s one customer. I start in the self checkout but I need someone to verify my ID but there’s only one worker up front. So I stand behind the one customer and again no one comes to help in 10 minutes. Just one more cashier would’ve totally changed this experience. Unfortunately this is normal for this CVS. I think I’m going to take my (and my family’s) business to Publix RX."

"I had no idea the pharmacy was open so late. The staff was busy, but very friendly and fast considering how many people showed up while I was there. I’m so thankful since I was in pain and not sure I was going to be able to fill my prescription today. Glad I didn’t have to wait until tomorrow to get some relief!"