Publix Pharmacy at The Village at Mirror Lake

"Ive been a customer of this pharmacy for 8 years and they just lost my business. 4 times in a row Doc has sent meds over to be filled for my husband or myself and it showed as "in progress ' for multiple days. They would only fill it after either my husband or I would call to request it even though it was already in their computer to be filled. This last time they only gave my husband a month supply and it was supposed to be a 90 day supply. The staff was super rude when we asked why there is a audden change in their operations. Switched to CVS and they filled that same day with no problems! I will not go back to Publix! So sad and pathetic that they lost a long time customer."

"They are terrible . They are rude. They leave you on hold and forget about you. They dont care. They allow your refills to expire even if you warn them . Now i have to go back to doctor and spend $200 for a visit for the medication he originally provided me that was already there. They say you still have refills, then when you need your medication they say it expired and blame it on the computer system. After they said you have them available prior. So if the computer system runs the show. Why do they pay you the money for, to be rude and uncaring. I cant wait for computers and robots to replace these rude people..."

"They about made me pay again for a medicine that was already paid for before I ever arrived to pick it up, it also smelled like one of the male workers did not use deodorant or had bathed I'm fairly certain."

"The pharmacy staff are awesome, they have never been rude to me or my husband."

"Staff is super sweet and helpful, Fatima the pharmacist assistant is super rude. She made an error calling my previous pharmacy to transfer my prescriptions over, she seriously said "you're wasting my time having me call CVS if they aren't showing prescriptions for you." Oh no ma'am. YOU made the mistake, not me or CVS. Horrible lack of empathy and horrible bedside manner. Oh not to mention their lack of attention had me pay for a prescription I already paid for (they all have really funky names and are brand new), so let's hope my insurance doesn't have an issue with it and try to bill me for the full price. Good thing I didn't need that extra $23."