Prestera Health Services- Kanawha County 511 Morris Street, Charleston, WV 25301

"If you are a patient here and feel you are not treated with respect I recommend Stillpoint Wellness also known as Benz psychiatry. They take medical card and you do not need a referral. Just all around an amazing place of psychiatry that actually care about their patients."

"Very unprofessional, do not recommend them for medications or really anything at that! they do not care about your mental wellbeing.."

"DO NOT GO HERE. I went for maybe 2 or 3 sessions enough to see a psychiatrist for one my therapist only talked about him and his wife and his wife family nothing to do with my mental health, I think his name was jerry very unorganized room could be a trigger to some patients with ocd or add, adhd like me , gave me the wrong address for my next appointment didn’t tell me it was the day I was seeing the psychiatrist , was maybe a couple minutes late and the psychiatrist was very rude about how I was late very rude in general didn’t feel comfortable talking to him would snarl i’f I told him something serious so I just realized during that session with him i’m done with that place so I stopped telling him what I should’ve and never went back. definitely do not recommend what so ever"

"I was instructed to just show up for intake, by my doctor. Everyone is correct, you can not get a call back when leaving a message. I haven’t started services yet. My anxiety is facilitating my panic attacks, just reading these reviews and I really need continuity for my needs. I have a Psychiatrist, Trauma Therapist and Primary Physician for support and will rely on their assistance, cause from these reviews I am left befuddled. I need as much support I can obtain. Yet I’m wary of Presteria (past reviews & Star ratings.) This jury is still out!! News at 11. P.S. I am a Level 6 Google Guide and will be writing a review!! Stay tuned!"

"Went for therapy in fall of 2019, I went for about 3-5 sessions my last appointment was canceled never was able to reschedule. I provided insurance yet they never notified me wether it was accepted or not, never sent invoice to me When I went in 2019 just now getting a bill with late fees adding up to $600 in 2021 tried to call billing to dispute and they never pick up and leave me on voicemail. They never notified me of copay or any billing Information. You’re supposed to be notified or mailed bills and every time you receive a late fee and I received nothing but a bill almost two years later for a cash grab. It’s a scam and preys on those who need help. Stay. Away. From. Prestera."