Publix Super Market at Sam's Crossing Village

"Monday 01/12/2024 we went to Publix to buy a cake and fruit tart. Let me tell you I have never been to any Publix worse than this location everyone in bakery with so rude we asked Akillah to give us a fruit tart, she gave us an attitude and she said let me get the manager to help you because I’m not going to help you, the manager came his tag name is Jeff. Jeff came to talk to the girl begging her to give us the cake and the fruit tart instead of him help us immediately we were waiting for 15 min until they got someone from deli to help us because Akillah don’t want to serve us not only she was talk to us in very unprofessional way and she was telling me I took a photo of you and I will show what I can do. This definitely not Publix I felt I’m the street or in the hood. Don’t waste your time that location. The staff there is very unprofessional. They didn’t even want to tell me the store manager name but I found on the wall and his name is Scott and planning to call him in the morning."

"This particular store is top-notch. Always clean and stocked with whatever you need. And just so you know, the pharmacy department at this location is Top Tier if you need any prescriptions filled. They went above and beyond and took the time to go over each prescription, even though I showed up 20 mins before closing. After spending hours at the hospital and barely making it there in the first place."

"This morning I was here at my neighborhood Publix and once I was at the register running up the meat I was buying was the wrong price. I alerted Jasmine and Deborah to the issue and they nicely allowed me to double check the price, to which I confirmed that the price I saw on the product was correct. They delivered great customer service quickly handled the issue the manager John checked on the situation to make sure things were going seamless as well. In the end due to the issue they made sure I received the product for free. They were very kind and I’m glad this Publix is in our neighborhood. Often in service oriented industries it’s not IF something goes wrong with processes it WILL, but it’s often how you rectify it and the kindness you bring to fixing the issue. They seem to understand that and want to give great customer service. Thank you Publix"

"This is my first time at this publix. It's pretty nice. The aisles are spacious. It's a pretty busy store. They have a large greeting card and gift card selection. 1 star subtracted because the lines were long, and it was hard to get out of the parking lot."

"Publix Supermarket is situated very close to Avondale Marta station in a nice little shopping mall, it is a new construction so everything looks fresh and new. Publix is renowned for its fresh quality produce and this branch certainly lives up to that fact, it’s nicely laid out and looks so fresh. The store is quite large with well laid well stocked aisles, there is plenty of food staff if you need a question answered who are very helpful and willingness to help is clear to see. There is a snack area, where you can from the salad quarter, the cake counter, the sandwich counter , the drinks counter or the dinner counter all the offerings look fresh and of good quality, the prices are so reasonable. Bonus is there is a well stocked pharmacy area, with rest rooms, all in all its a good place to do your shopping"