Publix Pharmacy at Shamrock Plaza

"My husband and I want to give praise to Cathy and Trudy and the rest of the staff at the pharmacy at Shamrock Plaza for their excellent attention to detail when filling a script. Cathy received a script request for a med for my husband and recognized that it could severely interfere with his heart condition. She and/or the staff contacted both doctors involved in order to get the correct script for his condition that would not further harm his heart. Well done! Thank you so much!"

"I don't even know why they have an app. You can have RX that autofill each month and they will ignore it. The RXs will sit in the app for days as "pending" and you'll never know their status or what is blocking them from being filled. When you call, you'll be lucky if they pick up to answer your questions. Pretty terrible experience the last couple of months."

"Call it in, use the app. Doesn’t matter will not be ready on time. So I started giving an extra 24 hours. Nope still not ready. 3 straight months. Everyone is very polite, but please don’t give a pick up time, but never start until we’re in the store."

"The pharmacist Phylicia is a LIFE SAVER, and so is Cathy the pharmacy manager. My insurance was being really crummy about my booster and the pharmacy system couldn't process the payment the right way. Phylicia and Cathy called up corporate and fought for over an hour to get it pushed through! And they kept me updated the whole time about how the process was going. I will definitely be coming back!"

"Check out is usually fairly quick even at peak hours. Pharmacy service is fast & fantastic! Deli counter women keep this store from getting 5 stars. There are a couple of them that will give you whatever they feel like just to move you along. English is not their first language so maybe the problem lies in their understanding. Mostly a great store to zoom through and get what you need and be on your way!"