Verizon
3709 U.S. 431, Phenix City, Alabama, United States
About the Verizon
Verizon is a well-known telecommunications company with a store located at 3709 U.S. 431 in Phenix City, Alabama, United States. At this location, customers can find a wide range of Verizon products and services, including smartphones, tablets, home internet, and more. The knowledgeable staff at this store are dedicated to providing excellent customer service and helping customers find the perfect solutions for their communication needs. Whether you're looking to upgrade your phone or set up a new home internet plan, Verizon in Phenix City is the place to go for all your telecommunications needs.
Photos of Verizon
3709 US-431, Phenix City, AL 36867, United States
Opening hours of Verizon
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
10:00 - 17:00
Reviews of Verizon
"Fabien smith is the best most professional customer service rep that I’ve ever dealt with in my life Go see him for all your Verizon product needs!!"
"Horrible service. Me and my husband went in and Marie completely ignored me and would only speak to my husband. If that wasn't bad enough fast forward a month later and now our bill is all messed up. They changed my plan to something completely different than what was wanted and what is on our signed paperwork. Now my bill is $95 more than it should be. I've currently been chatting with Verizon for over 3 hrs and they still can't get it resolved. This stores practice is to keep you confused and charge you for things you didn't agree upon."
"Great Place, Customer Service Associates always go above and beyond. Most Attentive to your needs and concerns. Great atmosphere, Customer Care is Platinum Standard. I wouldn't go anywhere else. Love this place ❤️"
"My husband and I spent our entire weekend at Verizon. Richard was awful and it became clear after the second day at this store that he has no idea what he’s doing and instead of finding the right answer, he just makes things up. I came in to upgrade my phone and the one I wanted wasn’t in stock. Not his fault. But he sold me a phone with 256GB without asking. I’ve had 128GB with plenty of space left. This costs $100 extra. Didn’t realize this until we left the store. He also sold me the wrong size case for my phone. He told me I wouldn’t have to sign for my phone to be delivered and lo and behold I actually do. We went back the next day to upgrade my husband and son’s phones and got stuck with him again. (He also asked my husband and son to write down their Apple IDs AND passwords for him. Red flag.) That whole process took forever and wasn’t done correctly which landed us back there for a third day in a row. And my husband’s phone still isn’t working correctly. I will never give my business to this location again."
"Very quick and prompt service. I paid for my phone and service over the phone. I walked in and out in under 5 minutes with all my things in a nice bag. I got the iPhone 14 pro max in gold. Highly recommend. The service is phenomenal. I can always reach someone if I have questions or concerns."
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