Valvoline Instant Oil Change

"Stripped my lug nuts when rotating my tires, didn’t even put all my lug nuts back on after the tire rotation. Told me it’s my fault and to go leave without all my lug nuts on the truck. Didn’t offer a discount or anything so left had to go buy other temporary, mismatch lug nuts. Also, killed my battery by leaving the lights on after convincing me to let them change a bad headlight bulb. Didn't even recharge my battery just jumpstarted my truck and my truck proceeded to not crack after my next stop. Wouldn’t allow this place to do anything more than a basic oil change. Also, terrible customer service. Cocky, rude manager and naive, young workers."

"They're in a great location so they can get pretty busy. Today I got in quickly and out even quicker. This is our only place to go for the oil changes and tires rotated. Especially with the coupons that get emailed to me!!"

"Despite some bad reviews, I decided to give this place a try. Big mistake. They clearly haven't improved, seeing as I had an identical problem as one of the other 1 star reviewers. The tech failed to properly reattach my splash guard which is now damaged from dragging the ground. And it is soaked in oil, so I'm sure I've got a new leak from the drain plug. Stay away."

"Worse place I ever visited. Only visit at your own risk!! Got an oil change, first drive on the highway the engine bottom cover came loose. Scrapped on the highway at 70mph, made the car unstable almost got into a crash. Had to the tow the car to a local shop, upon inspection found the drain plug for oil had a leak. Unacceptable level of craftsmanship for basic work, oil change lead to a oil leak, then worse the engine cover was not connected properly and they missed attaching all the screws and bolts. The sheet can not be installed back as it is mangled. Had to get another oil change to fix the leak in the drain plug. I have started a case with them, no response from the shop or corporate office for a week, have called twice regarding this. Claim # CS0439224."