Palmetto Pulmonary and Critical Care

"I can see things have not changed here. I worked here back in 2021, and the terrible patient treatment and neglect were common then. Now I am a new patient who is having a lot of trouble breathing and pregnant. I was referred by my high risk OB, and the doctor didn’t even know I was pregnant. That tells me he did not read over my medical history which is apart of his job description! I am almost into my third trimester, so I’ve been pregnant for a while. I knew I should’ve never went to an appointment here because the practice staff are still very rude. The doctor also put incorrect information in my medical chart. I feel so sorry for the very sick patients that have to be seen at this place. They do not care about you. The negligence is outrageous!"

"My first visit there to become an established patient, no one mentioned that I would be seen by a NP. I have a lung disease and scheduling placed me with a NP? I need a Pulmonologist. I'm extremely disappointed. 12/26/23. It's too long a story, but I had a CT Scan of my lungs. Again, it's read by an NP? It turns out I have bacterial pneumonia. Why was this not being handled by a Pulmonologist? I actually had to call and request that a true physician look at my CT Scan. It turns out, it's not even a mild case of pneumonia! What has happened to the medical system???"

"Would be nice if someone from the sleep center would actually return a phone call! I called at 9am and 430pm and still noone called me back!! So I get to have a headache all weekend. Hope they enjoy their weekend and please don't worry about the patients. Grrr"

"I am appalled that my father has his test results in and has yet to be called after they removed 1300ccs of fluid off his lungs last week, he is having chest pains and hasn’t slept more than 2 hours a night in pain, and he calls is placed on hold for over 45 minutes and then someone picked the phone up and says they are at lunch and hangs up on him. What kind of treatment is this? I have been patient and tried to bide my tongue but how can you treat people like that, that are suffering? We were referred here after two stints in the ER and seen a GI to rule that out as well. The soonest date is August for cardio but if you have information it would be nice to know and help isn’t that part of your oath in the medical profession?"

"My wife is from Poland and has at times a difficult time understanding some people. She was very lucky to have Jennifer Gregory as the tech who gave her the test. Jennifer has the great ability to have her patients understand what needs to happen in order for the test to be complete. She saw how upset she was and took time to find a Doctor who also is from Poland. They were able to talk a little and my wife was very thankful. The test was completed due to Jennifer's people skills."