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St. Francis Eastside
125 Commonwealth Drive, Greenville, South Carolina 29615
About the St. Francis Eastside
St. Francis Eastside is a leading healthcare institution located at 125 Commonwealth Drive in Greenville, South Carolina. As a hospital dedicated to providing high-quality medical care, St. Francis Eastside offers a wide range of services and treatments to meet the needs of patients in the community. With a team of skilled healthcare professionals and state-of-the-art facilities, St. Francis Eastside is committed to delivering compassionate and comprehensive care to all who walk through its doors. Whether you are in need of emergency services, surgery, or specialized treatment, you can trust St. Francis Eastside to provide exceptional medical care in a comfortable and welcoming environment.
Photos of St. Francis Eastside
125 Commonwealth Dr, Greenville, SC 29615, United States
Reviews of St. Francis Eastside
"My wife had to have a pituitary tumor removed. The doctors and nurses were ok but I got a call from billing before the surgery telling me I could save 20% if I prepay. I knew we had an out of pocket max and was prepared to pay it. I should have questioned why they would give me a deal like this. I paid it only to find out months later that the money I paid was not reported to my insurance for many months. This resulted in us not reaching our out of pocket max until very late in the year. So now we're expected to pay for charges that came in after we'd already hit our out of pocket max months ago. If you self pay you won't get credit for it from your insurer until the hospital files claims on it. We've been fighting this battle most of 2023. Don't take my word for it. See the complaints at the BBB. Most are the same. Deceptive, sketchy billing practices are commonplace with this so-called faith based hospital system. If you decide to use them, DON"T PAY ANYTHING UP FRONT!!! MAKE THEM FILE CLAIMS WITH YOUR INSURANCE FOR EVERY DOLLAR!! The reason they do this is more money. To be in your network they have to agree to take a lesser amount in the contract. They can offer you a 20% discount and make more money than the contracted amount. Then they hold your payment to see how much your insurer is going to pay and apply your payment later when it benefits them. They split my payment into two parts and applied the two amounts at different times weeks apart! They even kept my wife in ICU for 4 days saying a room wasn't available. I can't know if that's true but the charges for the ICU stay are much more expensive than a regular room. Consider this fair warning! It's a shame that good doctors who probably aren't aware of the sketchy billing are considered guilty by association for the hospital's deceptive billing practices."
"Exceptional service and care and testing. I will be back whenever the next emergency arrives. Is a biomedical engineer I pay close attention to the equipment within a facility. Reason being it indicates the level of technology that people have to be knowledgeable of to use and also of the level of care you will receive because that equipment is there. Everyone from the front door through the clinics and to the laboratories were professional and polite and efficient. The facilities were very clean, nothing was out of place and everything was readily available needed in an emergency room. Employees talk kindly to one another showing good working conditions. And workers were aware of visitors and assisted them and every way necessary. Additional facility workers or at hand working but we're very considerate of patients and other employees but got their job done quietly and efficiently. You cannot ask for anything more or better from a medical facility, it just doesn't exist. This is a top-notch facility with higher level employees, so don't take advantage of it or be rude yourself as a patient or visitor. Just appreciate the fact that such a place exists and it's available for whoever walks in the door. Be kind to one another."
"Went to the ER for what seemed like Covid. Lost my voice couldn’t smell or taste was having trouble breathing and had a terrible stomach bug. After sitting for over an hour I was finally taken back by the CHARGE nurse. Her attitude was trash!! Her first questions were condescending “do you normally need a wheelchair?”” Why are you here?” I whisper my symptoms already nervous by her attitude and she replies again”ok but why are you here?” I get stuck in a non emergent room that holds 6 patients with no curtains or comfortable seating. They finally started an iv but it wasn’t running right because my vein blew for the FOURTH time. When I pointed this out they didn’t want to change it. I got one breathing treatment and then the charge nurse came back and told me I was being released. I asked if I could get a dose of cough medicine to stop the terrible cough I was hacking the entire time and the fluids I never received. I was denied. She literally walked away while I was talking til I hollered and demanded a different doctor. (I never seen an actual doctor to be clear) I ended up getting one dose of cough medicine after that but still didn’t receive the fluids my body desperately needed. This place is a joke and I would not recommend going for anything mild or severe! They do not listen they do not care about pain. I’ve yet to have a pleasant exeperience there and after this last time I refuse to go back."
"I visited the east side location with symptoms of dizziness and confusion. I was thankful to be checked for heartache and stroke upon arrival and thankful I didn’t have either. However, I was sent for a CT scan and talked with a neurologist over a zoom computer screen set up. He was condensing and spoke to me like a five year old. He told me CT was clear and they would ask for MRI to rule other problems out. I then had the nurse come into my room with a morphine injection for pain and I was not having any. I did not want that drug. I told the nurse I was claustrophobic and asked specific questions about whether this was on open or closed MRI. I was told that it was “like” an open MRI. I went with the tech that had to be called into the hospital to do test. The MRI machine was not open and I tried but I could not tolerate the “helmet” she said she had to put over my entire head. I returned to ER and was waiting to be discharged. My nurse said I was leaving Against Medical Advice(AMA) and I needed to sign out on forms to confirm. I asked to speak with the doctor and when she returned she said he would not come in as he had already had his final conversation with me. So in an ER you are told you can’t speak to a doctor! I care for both of my elderly parents and have been in numerous ERs over the years. This was the absolute worst experience I’ve had with in medical staff ever. I hope others in the Greenville area will seek medical attention somewhere else. I certainly wish I had."
"Stayed overnight after neck surgery they never hooked the things they put on your legs to a machine never showed me how to adjust my bed to get out properly on my on because no one there ever helped me. I actually had to pee so bad and called numerous times no one ever came so I got out off bed squared and peed in one of those bags that are for you if you’re nauseous. Sat there and held that bag for another 20 minutes and finally someone came in not a nurse that had been calling for but a person who was cleaning my room. Never saw a doctor after my surgery neither did my husband. No one explained the mesh bandage or my neck brace. The assistant to the doctor came in next morning told not to lift anything heavier than a coffee cup and sent me on my way. My ADVICE to anyone who has to stay overnight you better keep a family member with you or you will be completely on your on I could not get to the bathroom without help because of my drain and I V pole that’s why I used the nausea bag it’s a disgusting place. Waited forever on pain medication as well but the worse part was trying to pull yourself out of the bed after neck surgery with absolutely no help. I have been given many numbers to call and voice a complaint and none of them work."
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